Qureos Mentor

City of Artesia

Definition: Under limited supervision, provides both basic and advanced technical services work in an integrated computer network environment. Responsibilities include installing, maintaining and upgrading computer hardware, software, email, peripherals. May assist in designing, installing and configuring multi-user operating, network and/or application systems; performing advanced troubleshooting and vendor technical liaison functions; overseeing development and delivery of user training on a city-wide basis. Monitor overall network systems and operations for all city computer systems and make recommendations for updates or changes. Assists with departmental, bids, vendor agreements, strategic operation/automation, planning and supervision/training of staff to ensure consistent and progressive operations.Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may vary among positions, but may include the following tasks, knowledge, abilities, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and not intended to be a comprehensive listing of tasks performed by all positions in the classification.)Tasks:<ul><li>Supervise information technology and computer systems projects based on City priorities.</li><li>Monitor multi-user computer systems/networks in order to control systems and realize maximum utilization and efficiency.</li><li>Install, configure and upgrade operating systems and software.</li><li>Install and configure computers, monitors, network infrastructure and peripherals</li><li>Troubleshoot problems with computer systems, including hardware, software, email, network and peripheral problems.</li><li>Provide, on an as needed basis, network users from all departments with technical assist and training on a variety of systems and software.</li><li>Maintain current knowledge of hardware, software and network technology and modify as necessary.</li><li>Request the purchase of hardware and software as required.</li><li>Determine training needs for all city staff.</li><li>Participate in all major information systems projects. This will include analysis, planning, documentation, development and implementation.</li><li>Coordinate the delivery of information services for the city departments by assisting in developing and maintaining departmental IT plans in coordination with department head.</li><li>Recommend appropriate technology implementation to meet client needs and designing desktop integration services.</li><li>Recommend policies and procedures concerning system security and user operations in order to ensure system and data integrity and monitor for misuse or abuse.</li><li>Design and provide project management for the development of major application systems using appropriate application development tools.</li><li>Develop and maintain a consistent design methodology to be applied to all future databases developed for the city.Monitor the database system environment, including but not limited to, reorganizing or replacing databases, performing capacity management projections, recommending workload/server allocations, and proposing performance-oriented application or database design modifications.</li></ul>Access information stored in electronic form in various city data processing environments and carry out procedures to transfer information to the department's database systems if needed. Serve as technical support to the city in computer and network environments including such functions as Internet, E-mail, Office applications, and access to databases. Monitor and maintain the data backup system(s). Monitor and maintain Local Area Network (LAN) and Wide Area Network (WAN) equipment including routers, firewalls, switches, wireless bridges, patch panels, Network Interface Cards and network cabling. Administer the disaster recovery plan. Ensure systems are functioning at all times (around-the-clock). Interface with various department &amp; staff to accomplish mutual objectives. Employee must perform all duties with minimal supervision. Employee may be required to work irregular hours, attend job-related meetings, and perform other duties as assigned Assist with the city cell phones issuance and tracking, contract and policies and Mobil Data Management tools (MDMs). Manage Voice over IP (VolP) phone systems. Coordinate installation and repairs. Assist with the support of the city web site. Supervise IT Department employees and their duties.Knowledge, Abilities, Skills and Other Characteristics:<ul><li>Knowledge of complex multi-user computer network systems.</li><li>Knowledge of complex software applications.</li><li>Knowledge of system back-up and data security techniques.</li><li>Knowledge of advanced troubleshooting and problem resolution techniques.</li><li>Ability to coordinate user-oriented computing activities with all City departments.</li><li>Ability to train personnel in all phases of system support, utilization and applications.</li><li>Ability to supervise projects.</li><li>Ability to communicate effectively at the technical and non-technical level.</li><li>Ability to solve complex technical computer problems.</li><li>Ability to perform research and make recommendations to Department Heads and elected officials on technical computer issues.</li><li>Ability to perform work requiring lifting and/or physical exertion will be required.</li></ul>Qualifications:<ul><li>Associates degree in information technology, or related field, with three years experience as Computer Systems Manager, or five years experience as Computer Systems Manager required, a combination of education and experience may be used to meet this requirement, bachelor&rsquo;s degree preferred.</li><li>Networking experience required &ndash; certification in A+, Networking+, Security +, CISCO (CCNA, CCNP) and Microsoft (MCSE,MCP) preferred</li><li>Programming experience and network management is given favorable consideration</li><li>Must be proficient in the use of office software suites (i.e. MS Office) corporate anti-virus software, internet access/usage and web-based applications.</li><li>Must be able to communicate clearly and professionally in English with excellent writing and grammar skills.</li><li>Must be able to give direction to IT staff and work with elected officials/department heads and network users.</li><li>Must obtain a valid New Mexico Driver License within thirty (30) days of employment.</li><li>Experience in the following operating systems: Windows1 and 1 1 and windows Server operating system</li><li>Knowledge of technical and &ldquo;end-user&rdquo; professional productivity products such as: MS Windows, MS Office and Adobe Acrobat software.</li><li>Ability to apply current technology to user problems.</li><li>Ability to handle multiple tasks and prioritize effectively.</li><li>Ability to positively interface with departments and staff in accomplishing objectives.</li><li>Ability to perform essential duties in the Work conditions described below.</li><li>Ability to work with equipment, tools, and materials listed below.</li></ul>Physical Functions:<ul><li>Must be able to sit for up to four hours at a time, and up to eight hours total per day.</li><li>Must be able to stand and/or walk up to one hour at a time, and up to four total per workday.</li><li>Must be able to bend at waist and twist/rotate if necessary approximately 10 times per workday.</li><li>Must be able to reach with arms overhead if necessary approximately 10 times per work day.</li><li>Must be able to work with arms extended for short periods of time, typically no more than one hour per workday.</li><li>Must be able to lift up to 35 lbs and handle awkward computer equipment from time to time.</li></ul>Working Conditions:<ul><li>Most essential job duties are performed indoors.</li><li>Some jobs duties are performed in outdoor areas.</li><li>Indoor work area temperature is controlled to maintain comfortable work environment year round.</li><li>Outdoor work temperature can vary greatly throughout the year. Outdoor work will generally be suspended during inclement weather.</li><li>Work is largely conducted on an even, dry surface. Indoor surface may be carpet or tiled other common floor coverings or concreate.</li><li>Worker is required to utilize stairs in the performance of essential job duties.</li><li>Worker primarily works alone, with or without explicit directions from supervisor.</li><li>Worker may work with a small group of other individuals at times.</li><li>Potential work hazards include dangers resulting from misuse of office equipment, and from climbing and descending stairs exposure to live electrical circuits.</li></ul>Equipment, Tools, and Materials:<ul><li>Computer, cables, printers, electrical cords, telephones, duplication machine and fax machines computer and network testing equipment and limited hand tools are used.</li><li>Paperwork is handled, such as: contracts, billings, invoices, purchase orders, requisitions, warrant check lists, payroll adjustments, checks and other forms and files.</li></ul>Job Type: Full-timePay: From $70,540.20 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

IT Supervisor

Definition: Under limited supervision, oversees maintenance, and repair of the City&rsquo;s infrastructure and buildings. Coordinates repair and maintenance work with all City Departments.Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may vary among positions, but may include the following tasks, knowledge, abilities, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and not intended to be a comprehensive listing of tasks performed by all positions in the classification.)Tasks:<ul><li>Responsible for a wide range of building and grounds maintenance activities in an assigned area involving a variety of repairs, installations and general work in or around facilities within the City.</li><li>Works from complaints, calls, Infrastructure Director direction and others to maintain city facilities in a safe and satisfactory condition.</li><li>Perform corrective and preventative maintenance on city facilities and buildings.</li><li>Plans, schedules and performs work while allowing for urgent and emergency work.</li><li>Ensures the proper operations, maintenance, safety and general condition of all equipment under the department&rsquo;s care, custody, and control.</li><li>Work may involve ordinary troubleshooting to determine difficulties, which may involve the use of ordinary hand and power tools and test equipment.</li><li>In the event of major repairs or replacement or construction, notifies superior, obtains bids, and sees to it that all work is carried out to meet contractual specifications and bids.</li><li>Coordinates with Infrastructure Director and Administrative Assistant in the ordering of a variety of materials and parts, and in setting up bid specifications, and maintaining cost controls and efficient timely operations.</li><li>Assists, directs, and instructs personnel in proper methods and procedures of maintenance of facilities.</li><li>Sees that maintenance is performed with limited inconvenience to employees.</li><li>Maintain discipline, teamwork, moral and good public relations.</li><li>Consults with director on matters involving personnel and overall operations and management.</li><li>Prepares necessary reports and job logs, and maintains employees&rsquo; time sheets.</li><li>Employee must perform all duties with minimal supervision.</li><li>Employee may be required to work irregular hours, attend job-related meetings and perform other duties as assigned.</li></ul>Knowledge, Abilities, Skills and Other Characteristics:<ul><li>Must be able to communicate orally and in writing in English.</li><li>Must be able to read such items as technical journals, abstracts, and legal documents.</li><li>Must be able to write such items as journals, and manuals.</li><li>Must be able to persuasively speak and diplomatically participate in discussion.</li><li>Must be able to apply mathematical operations as required.</li><li>Must be able to read accurately all gauges on equipment and make correct judgments in operation and maintenance of equipment.</li><li>Must be able to accurately estimate distances in order to maintain safety while operating equipment.</li></ul>Qualifications:<ul><li>High School diploma or GED certificate required.</li><li>Five years experience in building &amp; grounds maintenance or equivalent.</li><li>One year of supervisory experience.</li><li>One to three years of education/training in the construction trades such as electrical, plumbing, air conditioning/refrigeration/heating, ground maintenance or related experience.</li><li>Must possess and maintain valid New Mexico Driver&rsquo;s License.</li><li>Must be flexible to work hours as required.</li><li>Ability to use various hand and power tools related to facilities maintenance.</li><li>Ability to understand and communicate in English.</li><li>Ability to perform the essential duties.</li><li>Ability to work in the work conditions as described.</li><li>Ability to utilize equipment, tools, and materials listed below.</li></ul>Physical Functions:<ul><li>Must be able to lift up to 50lbs. For one-third of work day from ground to waist level and from ground to overhead.</li><li>Ability to sit up to four hours at one time, and up to seven hours total per day.</li><li>Ability to stand and/or walk up to four hours at one time, and up to eight hours total per day.</li><li>Must be able to crouch, kneel and remain in a prone position for up to thirty minutes at one time, and up to one-third of work day.</li><li>Ability to bend and twist/rotate at waist if necessary for up to one-third of work day.</li><li>Ability to work with arms extended and bent for up to four hours at one time, and seven and one-half hours total per day.</li><li>Ability to push/pull with arms with a force of up to 5 lbs. For up to 4 hours at one time and seven and one-half hours total per day.</li><li>Ability to push/pull arms with a force of up to fifty pounds or more while performing labor work.</li><li>Ability to maintain balance while climbing in and out of equipment cabs.</li><li>Ability to push with legs up to forty pounds of force to operate foot controls for up to four hours at one time, and seven and one-half hours total per day.</li><li>Ability to twist/rotate legs in operating foot controls.</li><li>Ability to use hands to grasp/manipulate levers and steering wheel in a bilateral coordinated manner.</li><li>Ability to coordinate use of hands and eyes in operation of equipment.</li></ul>Working Conditions:<ul><li>Performs work both indoors (approx. 50%) and outdoors (approx. 50%).</li><li>Temperature depends on weather conditions.</li><li>Worker is exposed to intermittent noise and vibration factors.</li><li>Worker is exposed to paint and gas fumes, dead animal odors, dusts, and mists.</li><li>Worker primarily works during daylight hours.</li><li>Worker may work on even or uneven surfaces; carpeted, tiled floor, asphalt, concrete, or natural ground. These surfaces may be dry, wet, greasy, or dusty.</li><li>Worker may work on inclines/ramps, scaffolding, and ladders.</li><li>Exposed to normal driving hazards.</li><li>Employee may work alone with or without direction, may work with one or two people, or with a large group of people.</li><li>Work is conducted primarily during daylight hours.</li></ul>Pick-up, excavation tools, hand tools, carpentry tools, digging bars, tamper, sledgehammer, calculator and fax.Worker uses eye protection, hearing protection, reflecting vest, hard hat, gloves, steel -toed boots, cones, flags and other safety aids and equipment.Job Type: Full-timePay: From $22.55 per hourExpected hours: 40 per weekWork Location: In person

Facilities Maintenance Foreman

Definition: This is semi-skilled work including, but not limited to, supervising Municipal Court or other court assignees while on work detail to eradicate and/or remove litter and graffiti. Performs and/or oversees a wide variety of maintenance and beautification tasks on City owned parks, recreation facilities and other areas. The work involves supervision of volunteers and community service workers as needed. General supervision is received from the Facilities Maintenance Supervisor however; the employee generally works without direct supervision. Performs other duties as assigned.Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may vary among positions, but may include the following tasks, knowledge, abilities, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and not intended to be a comprehensive listing of tasks performed by all positions in the classification.)Tasks:<ul><li>Supervises volunteers and community service workers while on work detail.</li><li>May remove graffiti and litter by any possible means or methods.</li><li>Works with volunteers of Artesia Clean and Beautiful.</li><li>Mixes paint and maintains graffiti prevention equipment.</li><li>Keeps statistics of graffiti, litter removed and facility beautification.</li><li>May drive City vehicles.</li><li>May be required to patrol community to locate and remove graffiti and litter.</li><li>Completes daily work orders for assigned jobs.</li><li>Completes all necessary reports.</li><li>Cleans and prepares surfaces for painting, applying paint or sealants.</li><li>Repairs or replaces signs that are damaged or missing.</li><li>Contacts and works with owners of buildings and/or property to be repainted or repaired.</li><li>Works closely with Code Enforcement Officer and Police Department on graffiti and related matters.</li><li>Takes pictures of damaged property and prepares related reports for the Police Department</li><li>Places orders for materials and supplies to be used.</li><li>Observes standard safety practices.</li><li>Performs all other tasks as assigned.</li></ul>Knowledge, Abilities, Skills and Other Characteristics:<ul><li>Knowledge of common hand and power tools.</li><li>Knowledge of paints, solvents and graffiti removal/eradication techniques and products.</li><li>Knowledge of basic preventative maintenance on assigned equipment.</li><li>Knowledge of occupational hazards and safety precautions.</li><li>Skill in utilizing public relations techniques in responding to inquiries and complaints.</li><li>Ability to follow oral and written instructions.</li><li>Ability to perform moderate to heavy work in adverse weather conditions.</li><li>Ability to establish and maintain cooperative work relationships with those contacted in the course of duties.</li><li>Ability to supervise community service workers or volunteers.</li></ul>Qualifications:<ul><li>High School Diploma or GED</li><li>Must possess and maintain a valid New Mexico Class D driver license within thirty (30) days of employment.</li><li>Experience in painting, handyman or general construction work.</li></ul>Physical Functions:<ul><li>Must be able to lift up to 50 pounds occasionally (i.e. up to one third of work day), from ground to waist level.</li></ul>&sect; Ability to lift up to 30 lbs. Frequently to constantly (i.e., from one-third up to entire work day), from ground to shoulder level.<ul><li>Ability to sit up to four hours at one time, and up to eight hours total per day.</li><li>Ability to stand and/or walk for up to four hours at one time, and up to eight hours total per day.</li><li>Ability to climb in and out of equipment cabs when needed to assist crew in performance of duties.</li><li>Must be able to crouch, kneel, and remain in a prone position for up to 30 minutes at one time.</li><li>Must be able to bend at the waist, and twist/rotate as necessary, in excess of 50 times total per day.</li><li>Must be able to work with arms bent or extended for up to four hours at one time, and up to eight hours total per day.</li><li>Must be able to push/pull with arms, with a force up to five pounds for up to four hours at one time, and up to eight hours total per day.</li><li>Must be able to maintain balance while climbing in and out of equipment cabs, and while lifting and/or carrying heavy objects.</li><li>Must be able to push with legs with up to 40 pounds of force, to operate foot controls of heavy equipment for up to four hours at one time, and up to eight hours total per day. Must be able to twist/rotate legs and feet at times in order to operate foot controls</li><li>Must be able to use hands and fingers to grasp/manipulate levers and steering wheel in a bilaterally coordinated manner. Must also be able to use hands and fingers to grasp/manipulate writing utensils and other materials used in the performance of administrative duties.</li><li>Must be able to coordinate use of hands and eyes in operation of equipment, as needed.</li><li>Must be able to coordinate use of hands and eyes in operation of vehicle and various office equipment.</li></ul>Working Conditions:<ul><li>Essential duties are performed primarily outdoors.</li><li>Worker is exposed to natural conditions while performing outdoor duties.</li><li>Worker is exposed to intermittent noise and vibration factors.</li><li>Worker is exposed to fumes from paints and solvents.</li><li>Worker is also exposed to dusty, dirty conditions, and some work is performed in areas with poor ventilation.</li><li>Work may be performed on an even or uneven surface, which may be wet or dry. Work may be performed on inclines or hills, working surface may be flat and hard, dusty, grass, asphalt, or concrete. Surface may be slick or greasy.</li><li>Worker may perform duties alone, both with or without directions. Worker may also perform duties as part of a select team.</li><li>Work hazards, or potential work hazards, include, using air guns, performing work on a surface which may be slick, working with various solvents, performing welding procedures, and being exposed to possible severe weather conditions.</li></ul>Equipment, Tools, and Materials:<ul><li>Ladder</li><li>Tractors</li><li>Hand-held electric powered tools</li><li>Paint stripers</li><li>Drills and saws</li><li>Paint sprayers</li><li>Paint bush</li><li>Automobile or pickup truck</li></ul>Job Type: Full-timePay: From $20.07 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>License/Certification:<ul><li>Driver's License (Preferred)</li></ul>Work Location: In person

Community Improvement Tech

Definition: Under general to limited supervision, inspects electrical portions of building construction/modification projects, enforces a variety of City codes and ordinances, project management.Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may vary among positions, but may include the following tasks, knowledge, abilities, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and not intended to be a comprehensive listing of tasks performed by all positions in the classification.)Tasks:<ul><li>Makes thorough on-site inspections of electrical construction projects at various stages to ensure compliance with local, state, and federal building and zoning codes and ordinances.</li><li>Issue electrical construction permits in the areas the city is authorized to permit and inspect.</li><li>Identifies code violations and informs contractor of corrections needed.</li><li>Responds to complaints regarding possible violations of various City ordinances.</li><li>Determines if violations exist and takes appropriate actions to ensure the situation is corrected to the best of his/her ability.</li><li>Conducts a variety of field tests necessary to ensure compliance with applicable building codes.</li><li>Conducts building inspections under the auspices of City building inspector.</li><li>Other duties as assigned.</li></ul>Knowledge, Abilities, Skills and Other Characteristics:<ul><li>Thorough knowledge of National and International Electrical Codes and/or related construction codes.</li><li>Some knowledge of plumbing and mechanical systems desired.</li><li>Knowledge of various ordinances of the City of Artesia.</li><li>Ability to interpret and communicate zoning laws, building codes and other related codes.</li><li>Ability in reading blueprints.</li><li>Knowledge of enforcement procedures for City ordinance violations.</li><li>Ability to establish and maintain effective working relationships with contractors, other staff and the public.</li><li>Ability to operate a computer using standard word processing, spreadsheet and permitting software.</li><li>Ability to understand and interpret complex regulations and guidelines.</li><li>Ability to move objects weighing more than 50 pounds.</li><li>Skill in inspecting construction projects to identify violations of local, state and federal codes and ordinances.</li><li>Ability to climb in attics, on roofs and ladders.</li><li>Ability to climb in and out of ditches.</li></ul>Qualifications:<ul><li>Must possess and maintain a valid New Mexico driver&rsquo;s license at time of hire.</li><li>Must possess a High School Diploma or G.E.D.</li><li>Experience equivalent to three (3) years of Journey level electrical trades or Foreman level work. Technical, university or college training in a general construction field may substitute for electrical contracting experience at a rate of one (1) year of education for one-half (1/2) year experience for a maximum of two (2) years.</li><li>Electrician, electrical journeyman, or electrical contractor license issued by the New Mexico Regulations and Licensing Department</li><li>Must obtain certification as an electrical inspector from the State of New Mexico and the I.C. B O. per State of NM requirements, within one year of hire.</li><li>Current state certified municipal, county or state electrical inspector desired.</li><li>Additional certification in Plumbing, Mechanical and General Construction desired.</li></ul>Physical Functions<ul><li>Ability to climb in/on areas necessary for inspections.</li><li>Standing for long periods of time.</li><li>Bending, stooping, kneeling, crawling.</li></ul>Working Conditions:<ul><li>Indoor and outdoor</li><li>High wind</li><li>Extreme temperatures.</li></ul>Equipment, Tools, and Materials:<ul><li>Ladders</li><li>Hand tools</li><li>Flashlight</li><li>Surveying equipment</li><li>City vehicle</li><li>General office equipment, including computer and calculator.</li></ul>Job Type: Full-timePay: From $25.34 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Artesia, NM 88210 (Required)</li></ul>Ability to Relocate:<ul><li>Artesia, NM 88210: Relocate before starting work (Required)</li></ul>Work Location: In person

Building Inspector/Electrical

Definition: Under general supervision of the IT Supervisor, assures the security and stability of servers and networks located in three separate data centers, desktop, and mobile computer systems deployed throughout city offices and various vehicles.Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may vary among positions, but may include the following tasks, knowledge, abilities, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and not intended to be a comprehensive listing of tasks performed by all positions in the classification.Tasks:&sect; Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.&sect; Accurately document instances of hardware failure, repair, installation, and removal.&sect; Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.&sect; Support development and implementation of new computer projects and new hardware installations.&sect; Maintain current knowledge of hardware and equipment contracts and supervise contract-based installations.&sect; Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crises in accordance with business continuity and disaster recovery plans.&sect; Conduct research on computer products in support of PC procurement and development efforts. Evaluate and recommend hardware products for purchase.&sect; Write technical specifications for purchase of PCs, networking hardware and related products.&sect; Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs.&sect; Work with end users and Management to identify and deliver required PC service levels.&sect; Provide training and support to staff on computer operations.&sect; Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.&sect; Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.&sect; Receive and respond to incoming calls, and/or e-mails regarding PC and/or hardware problems.&sect; Maintain inventory of peripheral equipment.&sect; Monitor and test PC performance and provide PC performance statistics and reports.&sect; Develop, install, and test customized configurations based on various platforms and operating systems.&sect; If necessary, interact with third-party support and PC equipment vendors.Knowledge, Abilities, Skills and Other Characteristics:&sect; Excellent technical knowledge of network and PC hardware&sect; Hands-on hardware troubleshooting experience&sect; Capable technical knowledge of current network protocols, operating systems, and standards&sect; Accomplished/proficient knowledge of Microsoft 365 applications&sect; Able to operate tools, components, and peripheral accessories&sect; Able to read and understand technical manuals, procedural documentation, and OEM guides&sect; Able to conduct research into PC issues and products as required&sect; Effective interpersonal skills and relationship-building skills&sect; Able to document troubleshooting methods and findings&sect; Able to present ideas in user-friendly language&sect; Analytical and problem-solving competence&sect; Able to effectively prioritize and execute tasks&sect; Able to work in a team-oriented, collaborative environment&sect; Strong customer-service proficiencyQualifications:&sect; High School Diploma or G.E.D.&sect; College diploma or university degree in the field of computer science, information technology, information technology management or computer engineering or minimum 5 years equivalent work experience.&sect; Must obtain and maintain New Mexico Driver License&sect; Must meet vehicle insurability requirement from City&rsquo;s risk management insurerEquipment, Tools and Material&sect; Computer, cables, printers, electrical cords, uninterruptable power systems, desk and mobile telephones are used.Working Conditions:Work is performed mainly in an office environment. Occasional troubleshooting is performed in emergency vehicles (Police, Fire, Ambulance) and on-site (Airport, Wastewater, Water, Solid Waste Transfer Station)Job Type: Full-timePay: From $25.34 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Artesia, NM 88210 (Required)</li></ul>Ability to Relocate:<ul><li>Artesia, NM 88210: Relocate before starting work (Required)</li></ul>Work Location: In person

Senior IT Technician