Qureos Mentor

Florida Family Insurance

Position OverviewAs a Business Analyst in our property insurance division, you will play a key role integrating product, data, systems, and regulatory functions. You will perform deep analytics of policy, underwriting, and claims data; support the drafting, filing and maintenance of policy forms and endorsements; conduct audits of claim files and policy administration to ensure compliance and quality; and assist with system testing, requirement definition, and change implementation. Your work will support product competitiveness, regulatory compliance, operational integrity and data&#8208;driven decision making.Key Responsibilities<ul><li>Analyze large datasets (policy, underwriting, claims, production, retention) to identify trends, anomalies, opportunities and risk indicators.</li><li>Plan and execute audits of claim files, policy files, endorsements and forms to verify completeness, accuracy, compliance with filed forms, and adherence to internal controls.</li><li>Support or lead the development, revision and maintenance of policy forms, endorsements, manuals, rulebooks and product documentation.</li><li>Prepare and file policy forms, endorsements and product documentation with state insurance departments and regulatory jurisdictions, tracking approval status and maintaining audit trails.</li><li>Define and document business, functional and technical requirements for system changes, enhancements or new product features (including rating rules, form changes, policy administration workflows).</li><li>Test system changes (unit, integration, user acceptance) to ensure accurate implementation of product rules, forms, endorsements, and rating logic; document defects and monitor remediation.</li><li>Collaborate with product management, underwriting, actuarial, claims, compliance and IT teams to ensure that product documentation, filings, business rules and systems logic reflect current strategy, regulatory requirements and market competitiveness.</li><li>Maintain a forms matrix and tracking system to ensure all forms and endorsements are current, approved for use, correctly versioned and accessible to users.</li><li>Monitor regulatory, statutory and competitor developments in the property insurance market; analyze implications for product forms, endorsements, pricing and regulatory filing strategy.</li><li>Recommend procedural and process improvements (for forms management, filings workflow, audit processes, data analytics capabilities and system testing practices) to improve efficiency, governance and data integrity.</li><li>Manage multiple concurrent tasks, communicate status to stakeholders, escalate issues as needed and prioritize work to meet deadlines and regulatory/filing commitments.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business, Finance, Risk Management, Insurance, Data Analytics or related field; advanced degree or relevant certifications a plus.</li><li>Minimum of 3-5 years of experience in property/casualty insurance, preferably with exposure to product, forms &amp; endorsements, claims audit, or analytics.</li><li>Strong analytical skills with experience in data extraction, transformation, modeling and interpretation. Proficiency in Excel is required; SQL, Power BI, Tableau or similar BI tools strongly preferred.</li><li>Demonstrated experience drafting or supporting insurance policy forms, endorsements or rulebooks, and working with regulatory filings in state insurance departments.</li><li>Experience or familiarity with claims audit processes, policy administration systems, or insurance system testing is highly desirable.</li><li>Ability to interpret insurance contracts, policy language, endorsements, regulatory statutes and circulars.</li><li>Strong documentation skills&mdash;ability to write clear business and functional requirements, create test scripts, user-acceptance criteria, audit reports and procedural documentation.</li><li>Excellent communication (written and verbal), organization, multi&#8208;tasking and stakeholder management skills.</li><li>Ability to work independently and collaboratively in a cross&#8208;functional environment.</li><li>Knowledge of property insurance products, processes between underwriting, claims, product/filing and compliance functions preferred.</li></ul>Desired Attributes<ul><li>Detail-oriented and quality&#8208;driven, with a strong sense of accountability for accuracy and thoroughness.</li><li>Proactive thinker who takes initiative to engage stakeholders, identify gaps and propose solutions.</li><li>Comfortable navigating regulatory complexity and evolving product requirements.</li><li>Flexible and adaptable in a fast&#8208;paced, evolving project environment.</li><li>Passion for continuous learning&mdash;keeping abreast of industry changes, analytics best practices and system innovation.</li></ul>Job Type: Full-timePay: $60,000.00 - $80,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Jacksonville, FL 32258

Business Analyst – Property Insurance (Forms & Endorsements)

Join Florida Family Insurance and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Florida Family Insurance

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Business Analyst – Property Insurance (Forms & Endorsements)