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Grow Billion Trees

Sales Operations Executive &mdash; Post-Sales &amp; Project CoordinationJob Title: Sales Operations Executive / Client Success ExecutiveLocation: [Pune/Mumbai/Bangalore/Chennai/Delhi NCR/ Hybrid]Department: Sales OperationsReports To: Sales LeadRole Overview* The Sales Ops Executive will ensure smooth execution after a sale is closed. The role involves coordinating with operations teams, documenting project scopes, tracking implementation, managing client communication, and ensuring timely delivery of commitments (photos, geotags, reports, dashboards).Key ResponsibilitiesPost-Sales Coordination* Own the handover from Sales to Operations.* Document scope, timelines, deliverables, budgets, and client requirements.* Ensure all departments have clarity on the project plan.Client Relationship (Post-Sales)* Serve as the primary point of contact for the client during project delivery.* Provide regular updates, reports, and deliverables (plantation photos, geotags, survival audits, dashboards).* Handle escalations sensitively and professionally.Project Tracking &amp; Reporting* Track progress of plantation activities: pit digging, planting, irrigation, fencing, replacements, audits etc.* Maintain accurate data on survival rates, budgets, timelines, and vendor performance.* Update internal dashboards and client-facing reporting tools.Process Optimization* Standardize documentation, checklists, and reporting processes.* Identify bottlenecks and collaborate with Ops for smoother workflows.Required Skills &amp; Qualifications* 2&ndash;5 years in project coordination, client success, sales ops* Strong communication, documentation, and Excel/CRM skills.* Ability to manage multiple projects across states with strict deadlines.Job Type: Full-timePay: &#8377;20,000.00 - &#8377;30,000.00 per monthWork Location: Remote

Sales Operations Executive

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Grow Billion Trees

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Sales Operations Executive