Qureos Mentor

McQueen

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 Summary
 
 
 
 Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Se&aacute;n McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:&bull; Empowerment &ndash; We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. &bull; Teamwork &ndash; We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.&bull; Respect &ndash; We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. &bull; Kindness &ndash; We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.
 
 
 
 Job Description
 
 
 
 We are looking for a Stock Controller/Store Operations Associate for our store in Kuwait
 
 
 The Alexander McQueen Stock Controller/Store Operations Associate will work closely with the Store Operations Manager , supporting to ensure the stores are operating efficiently and effectively while staying in line with Company policies and guidelines.
 
 
 The Store Stock Controller/Operations Associate will be able to take the initiative in thinking about what the business needs and successfully support to implement projects, supporting the retail function, ensuring that store locations are maintained to the highest levels and that the brand image is consistently represented by the in-store environment. Taking responsibility for the correct handling of goods in store and care of the product and compliance with KPIs, guidelines and company procedures.
 
 
 
 Key Accountabilities
 
 
 
 Retail Operations:
 
 
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 Follow the company polices, procedures and guidelines and ensure the store compliance
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 Carries out regular instore checks and audits to ensure store teams are following set policies and procedures
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 Supports the&nbsp; on-boarding of new team members ensuring they receive sufficient information about store operations policies and guidelines
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 Liaises with external parties to ensure required permits or documentation are in order
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 Support the Operations Manager and/or Store Manager on Fire Safety &amp; Health &amp; Safety procedures are in place and followed
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 Supports the setup of in store events to ensure successful execution&nbsp;&nbsp;
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 Ensure the care and protection of the product according to company guidelines
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 Ensure the day-to-day management of goods receipt, storage in line with company procedures and prepares the products to be brought to the sales floor and in special areas optimizing the timing efficiency
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 Ensure that shop-to-shop and returns transfers are compliant with company guidelines and timeline
 
 
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 </ul>
 Store Maintenance
 
 
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 Manages cleaning companies used for store
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 Support the manager with the management of contractors in store, ensuring a thorough job is completed
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 Acts on store emergencies to ensure repairs and service are executed in a timely manner
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 Liaises with Loss Prevention and Security on store issues where necessary
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 Acts as first point of contact for all store operational issues, escalating to Store Operations Manager or Store Manager where needed
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 Responsible for supporting to see through the after sales process and ensuring store team and clients are updated
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 Ensures that staff uniforms are ordered and distributed in a timely manner
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 Ensures back of house standards are maintained to enable the best client experience
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 Ensure that Client Advisers are regularly trained and aware of BOH organization and the importance of stock care
 
 
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 </ul>
 Stock &amp; Inventory:
 
 
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 Prepares for and plans out the inventory checks across all stores
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 Supports stores with inventory checks and reconciliations
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 Supports stores leading into preparation for sale and the transfer out of sale
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 Responsible for managing in store damaged stock
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 Monitors and follows up on negative-on-hand and outstanding consignments
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 Co-ordinates and monitors the various cycle counts as per the company guidelines and policies
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 Provides training and guidance to the store teams to minimise stock loss and damages
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 Manage the flow of OMNI orders making sure to guarantee the required service levels.
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 Manage correct flow of adjustments
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 Ensure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced
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 Responsible for achieving Operation KPI&rsquo;s and be client minded to support the overall store performance
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 Monitor in-transit and when needed liaise with relevant departments.
 
 
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 </ul>
 Logistics &amp; Supplies
 
 
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 Manage and organize packaging and stationary physically and on the IT system.
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 Evaluates shipping suppliers and couriers to ensure most efficient and cost-effective service is in place
 
 
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 </ul>
 Team Collaboration
 
 
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 Consistently provide highest level of professionalism in all behaviours including communication and team work in line with the House Code of Behaviours
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 Work well in a team and actively support and assist your colleagues.
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 Provide high quality relevant feedback to the managers
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 Work with all internal and external stakeholders, with a service-oriented collaborative, available and versatile approach.
 
 
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 </ul>
 
 Key Requirements
 
 
 
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 You will be able to demonstrate the desired Alexander McQueen behaviours&nbsp;
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 Previous experience of retail operations and helping a retail business operate efficiently
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 Ability to be flexible with regular travel and occasional weekend or evening shifts
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 Highly organized and have strong attention to detail
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 Highly motivated and able to work independently or as part of a team
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 Successful performance record and a demonstrated ability to deliver retail excellence
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 Ability to quickly establish strong credibility with team members and external resources
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 The ability, drive and desire to deliver outstanding results
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 Sound analytical and organisational skills
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 Fluent in English, other languages a plus
 
 
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 </ul>
 Kering is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
 
 
 
 Job Type
 
 
 
 Regular
 
 
 
 Start Date
 
 
 
 2025-04-28
 
 
 
 Schedule
 
 
 
 Full time
 
 
 
 Organization
 
 
 
 Autumnpaper Luxury Goods for Readymade Clothes, Shoes and
 
 Accessories CO. WLL
</div>

MCQUEEN - Stock Controller / Store Operations Associate

<div>
 
 
 
 Summary
 
 
 
 Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Se&aacute;n McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:&bull; Empowerment &ndash; We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. &bull; Teamwork &ndash; We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.&bull; Respect &ndash; We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. &bull; Kindness &ndash; We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.
 
 
 
 Job Description
 
 
 
 We are looking for a Client Advisor for our Boutique in Dubai Mall - Fashion Avenue
 
 
 The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI&rsquo;s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the McQueen clientele.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage
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 Proactively seize all cross-selling opportunities, utilizing all product categories available in the store
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 Recruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty
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 Strengthen Client loyalty by participating in the Department or Store&rsquo;s clienteling initiatives
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 Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products
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 Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store
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 Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.
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 Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.
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 Maintain shop floor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company
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 Follow Company grooming, accordingly with AMQ standards and policies
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 Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed
 
 
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 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 You will be able to demonstrate the desired McQueen behaviours&nbsp;
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 Proven experience in a similar role within fashion retail companies or customer service-related field
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 Proven ability to drive and exceed individual and store KPIs
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 Possesses genuine interest in fashion and follows industry trends/news
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 Team-player mentality
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 Strong verbal and written communication skills
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 Strong selling skills and ability to overcome objections
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 Client centric approach and an entrepreneurial spirit
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 Ability to work in a fast moving and dynamic environment
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 Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc
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 Ability to use digital retail tools and CRM
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 Knowledge of Russian and / or Arabic will be considered an asset
 
 
 </li>
 </ul>
 Kering is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
 
 
 
 Job Type
 
 
 
 Regular
 
 
 
 Start Date
 
 
 
 2025-05-12
 
 
 
 Schedule
 
 
 
 Full time
 
 
 
 Organization
 
 
 
 AP Luxury Goods Gulf LLC
</div>

MCQUEEN - Client Advisor - Dubai Mall Boutique

Join McQueen and explore 2 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.