Hamiz Awan

Plutus21 Capital

Job Overview:&nbsp; As a Customer Service Representative, you will be the first point of contact for customer&nbsp;inquiries, providing assistance via email, chat, and phone. You will handle Tier 1 and Tier 2&nbsp;support requests, log customer interactions in CRM systems, and escalate complex issues as needed. This role requires strong problem-solving skills and excellent communication abilities.&nbsp; Key Responsibilities:&nbsp; ● Handle support inquiries related to Password resets, entitlements, and basic service-level questions.&nbsp; ● Assist customers via email, chat, and phone support.&nbsp; ● Log all support interactions in CRM &amp; ticketing systems.&nbsp; ● Escalate complex issues to Tier 3 or specialized teams.&nbsp; ● Track and ensure timely resolution of customer requests.&nbsp; Qualifications:&nbsp; ● Fluency in French-English or German-English (both written and verbal).&nbsp; ● Strong problem-solving &amp; communication skills.&nbsp; ● Ability to work with CRM and support ticketing tools.&nbsp; ● Customer service experience is preferred but not required—training will be provided.&nbsp; &nbsp;

Customer Service Representative

Job Overview:&nbsp; As Sales Support Staff, you will play a key role in supporting contract renewals and processing sales documentation. You will manage client documentation, coordinate with finance and legal teams, and ensure accurate record-keeping in CRM systems. This role is ideal for detail-oriented individuals with experience in sales operations, contract management, or finance.&nbsp; Key Responsibilities:&nbsp; ● Support sales contract renewals and process sales-related documentation.&nbsp; ● Manage pricing quotes, proposals, invoices, and client agreements.&nbsp; ● Maintain accurate records in Salesforce (CRM) and internal documentation systems.&nbsp; (Training provided if needed.)&nbsp; ● Collaborate with sales, finance, and legal teams to facilitate deals.&nbsp; ● Track and report renewal cycles and contract status.&nbsp; Qualifications:&nbsp; ● Fluency in French-English or German-English (both written and verbal).&nbsp; ● Strong attention to detail and administrative skills.&nbsp; ● Experience in sales operations, contract management, or finance is a plus.&nbsp; ● Ability to work efficiently under deadlines and manage multiple tasks. &nbsp;

Sales Support Staff

Job Overview:&nbsp; As an Outbound Sales Development Representative (SDR), you will focus on cold outreach&nbsp;and structured engagement to generate new business opportunities. You will identify&nbsp;decision-makers, build relationships, and support sales pipeline growth. This role requires&nbsp;resilience, self-motivation, and excellent communication skills. Sales experience is a plus, but training will be provided.&nbsp; Key Responsibilities:&nbsp; ● Conduct cold outreach campaigns to generate and qualify leads.&nbsp; ● Run structured engagement cadences via calls, emails, and LinkedIn. (Currently using&nbsp; Revenue.io but may switch to Salesloft—training provided.)&nbsp; ● Identify decision-makers and build rapport with potential customers.&nbsp; ● Maintain detailed lead tracking in Salesforce (CRM) and other sales tools.&nbsp; ● Work closely with Business Development Executives (BDEs) to align outreach with&nbsp; business needs.&nbsp; ● Support pipeline growth by identifying and nurturing potential prospects (including&nbsp; churned leads).&nbsp; Qualifications:&nbsp; ● Fluency in French-English or German-English (both written and verbal).&nbsp; ● Strong resilience, self-motivation, and goal orientation.&nbsp; ● Excellent communication and relationship-building skills.&nbsp; ● Ability to work with CRM tools (Salesforce experience is a plus, but training&nbsp; provided).

Outbound Sales Development Representative (SDR)

As an Inbound Sales Development Representative (SDR), you will engage with potential&nbsp; customers who have shown interest in our products but have not yet requested a sales&nbsp; conversation. Your role is to qualify these leads, conduct outreach, and schedule meetings with Business Development Executives (BDEs). This position is ideal for individuals with strong communication skills and an interest in sales. No prior sales experience is required—training is provided.&nbsp; Key Responsibilities:&nbsp; ● Follow up on Inbound Leads (AQLs)—leads identified by our marketing automation&nbsp; system based on engagement and behavior.&nbsp; ● Qualify potential customers based on geography, role, and business needs.&nbsp; ● Conduct multi-channel outreach (calls, emails, LinkedIn, and follow-up cadences).&nbsp; ● Schedule meetings for Business Development Executives (BDEs) and log details in&nbsp; Salesforce (CRM).&nbsp; ● Maintain accurate records in CRM and track engagement progress.&nbsp; Qualifications:&nbsp; ● Fluency in French-English or German-English (both written and verbal).&nbsp; ● Strong communication and customer engagement skills.&nbsp; ● Ability to work with CRM tools (Salesforce experience is a plus but not&nbsp; required—training provided).&nbsp; ● Sales experience is preferred but not mandatory.&nbsp; &nbsp;

Inbound Sales Development Representative (SDR)

Plutus21 Capital is looking for an Associate Software Engineer with 2-4 years of experience to join our dynamic team. The ideal candidate will have expertise in Node.js, TypeScript, AWS Lambda, Serverless Architecture and a strong understanding of Object-Oriented Programming (OOP). You will be responsible for developing, deploying, and maintaining scalable applications while leveraging cloud technologies.&nbsp; Key Responsibilities:&nbsp; Develop and maintain server-side applications using Node.js and TypeScript.&nbsp; Design and implement serverless functions with AWS Lambda.&nbsp; Write clean, maintainable, and efficient code following OOP principles.&nbsp; Collaborate with front-end developers, designers, and product managers to create seamless user experiences.&nbsp; Utilize Git for version control and follow best practices for code collaboration.&nbsp; Work with AWS services (S3, API Gateway, DynamoDB, etc.) to build scalable solutions.&nbsp; Optimize application performance and troubleshoot issues effectively.&nbsp; Required Skills &amp; Qualifications: 2-4 years of experience in full-stack development.&nbsp; Proficiency in Node.js and TypeScript.&nbsp; Hands-on experience with AWS Lambda and Serverless Architecture.&nbsp; Strong understanding of OOP principles.&nbsp; Familiarity with Git and collaborative development workflows. Basic knowledge of AWS services like S3, API Gateway, and DynamoDB.&nbsp; Experience working with databases (NoSQL, DynamoDB).&nbsp; Ability to write clean, scalable, and efficient code.&nbsp; Nice-to-Have:&nbsp; Experience with front-end technologies (React, Vue, or Angular).&nbsp; Knowledge of CI/CD pipelines and DevOps best practices.&nbsp; Experience in demoing product features to end users.

Associate Software Engineer

Responsibilities: &nbsp;<ul><li>Assist in the product development lifecycle from ideation to launch, ensuring on-time delivery, quality, and budget.</li><li>Act as a liaison between the client and the firm, ensuring clear communication and effectively addressing client needs.</li><li>Define and prioritize product features and requirements based on customer feedback, business objectives, and technical feasibility.</li><li>Analyze quantitative and qualitative data to derive insights that inform strategic recommendations.</li><li>Create information architecture, user flow, and user stories for a comprehensive understanding of the product.</li><li>Conduct thorough market research to understand industry trends, competitive landscape, and emerging technologies or practices that could impact the client’s business.</li><li>Create detailed reports, presentations, and documentation to effectively communicate findings, insights, and recommendations to both clients and internal stakeholders.</li><li>Collaborate with cross-functional teams, including data scientists, engineers, marketers, and other analysts, to deliver comprehensive solutions.</li><li>Define and measure key performance indicators (KPIs) and relevant metrics to track product performance and make data-driven decisions.</li><li>Assist in developing and executing go-to-market strategies, including pricing, positioning, and launch plans. &nbsp;</li></ul><h3>Requirements: &nbsp;</h3><ul><li>1-2 years of experience as a product management professional, business analyst, consultant, or related role.</li><li>Excellent communication, collaboration, and leadership skills.</li><li>Strong analytical and problem-solving abilities with a data-driven mindset.</li><li>Bachelor's degree in business, finance, computer science, or a related field.</li><li>Strong writing skills, especially in maintaining documentation.</li></ul>

Product Associate

Job Title: Marketing Consultant – Stable Stakes IQ&nbsp; Job Type: Contract/Consultant&nbsp; Experience Level: 3+ years&nbsp; About The Project:&nbsp; Stable Stakes IQ is redefining fantasy sports with a unique focus on horse racing. We’re seeking an experienced Marketing Consultant with expertise in fantasy sports and horse racing to drive brand growth and engagement.&nbsp; Website: https://stablestakesiq.com/&nbsp; Key Responsibilities:&nbsp; ● Develop and execute marketing strategies for user acquisition and community growth.&nbsp; ● Build partnerships within the horse racing and fantasy sports industries.&nbsp; ● Analyze marketing performance and provide actionable insights.&nbsp; ● Strengthen Stable Stakes IQ’s positioning in the market.&nbsp; Qualifications:&nbsp; ● Proven experience in fantasy sports and/or horse racing marketing.&nbsp; ● Strong analytical and creative skills.&nbsp; ● Familiarity with Discord and community engagement strategies.&nbsp; Preferred Experience:&nbsp; ● Marketing in fantasy sports platforms or horse racing organizations.&nbsp; Why Join Us?&nbsp; Shape innovative strategies at the intersection of horse racing and fantasy sports.

Marketing consultant

Job Title: DevOps Engineer&nbsp;Location: Pakistan&nbsp;Experience Required: 2-3 years of relevant experience&nbsp;Role Overview:&nbsp;We are looking for a talented and driven DevOps Engineer to join our dynamic team. The ideal candidate will possess strong technical expertise in DevOps tools and practices, demonstrate a proactive mindset, and excel in building collaborative relationships across teams. This role involves enhancing development workflows, automating infrastructure, and ensuring the reliability, scalability, and security of our systems.&nbsp;Key Responsibilities:&nbsp;<ul><li>Design, deploy, and maintain scalable, secure, and efficient cloud-based or on-premises infrastructure.</li><li>Develop and manage Infrastructure-as-Code (IaC) using tools such as Terraform, Ansible, or CloudFormation.</li><li>Automate repetitive tasks to optimize workflows and reduce manual intervention.</li><li>Design, implement, and maintain robust CI/CD pipelines to streamline software delivery.</li><li>Collaborate with development teams to ensure smooth integration of code and deployment to production.</li><li>Monitor and troubleshoot CI/CD processes to ensure high availability and performance.</li><li>Implement and maintain monitoring and logging solutions using tools like Prometheus, Grafana, ELK Stack, or Datadog.</li><li>Identify and resolve performance bottlenecks and system reliability issues proactively.</li><li>Ensure high system uptime and availability through disaster recovery and incident management practices.</li><li>Work closely with developers, system administrators, and other stakeholders to ensure seamless project execution.</li><li>Communicate effectively to align technical solutions with business goals and objectives.</li><li>Foster a culture of shared responsibility and transparency within the development and operations teams.</li><li>Implement best practices for securing DevOps environments, including access control, encryption, and vulnerability management.</li><li>Ensure compliance with industry standards and organizational security policies.</li><li>Implement identity and access management (IAM) controls to enforce least privilege access and secure user permissions across cloud resources.</li><li>Design and manage cloud network architecture (AWS, Azure, GCP), including VPC setup, subnets, routing, and IP management for secure and efficient traffic flow.</li><li>Conduct regular security audits and vulnerability assessments to identify risks, ensure compliance, and proactively address potential threats in the cloud environment.</li></ul>&nbsp;Qualifications and Skills:&nbsp;<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field</li><li>Proficient in at least one programming language (e.g., Python, JS, Go, or Ruby).</li><li>Strong experience with cloud platforms like AWS, Azure, or Google Cloud.</li><li>Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, CircleCI, or Travis CI).</li><li>Familiarity with containerization and orchestration tools such as Docker and Kubernetes.</li><li>Knowledge of source control systems like Git and version control best practices.</li><li>Ability to anticipate challenges and address them proactively.</li><li>Strong analytical skills to diagnose and resolve technical issues effectively.</li><li>Excellent communication and collaboration skills to work in a cross-functional environment.</li><li>High level of precision in executing and documenting technical solutions.</li></ul>&nbsp;

Devops Engineer

We are looking for a highly motivated Performance Marketing Specialist to join our team and drive data-driven growth through strategic online campaigns. This role is ideal for a creative and analytical professional who excels in optimizing paid advertising channels, managing SEO initiatives, and ensuring alignment with overall marketing strategies. &nbsp;Key Responsibilities: Paid Media Campaign Management &nbsp;<ul><li>Plan, execute, and optimize performance marketing campaigns across platforms such as Meta, Google Ads, and other digital channels.</li><li>Analyze campaign performance metrics (CPC, CTR, ROI) to ensure alignment with project goals.</li><li>Develop creatives and video ads using AI tools to support new lookalike and retargeting campaigns. &nbsp;</li></ul>SEO and Content Optimization &nbsp;<ul><li>Conduct onsite and offsite SEO initiatives, including keyword research, competitor analysis, and SEO audits for partner websites.</li><li>Collaborate with developers to implement technical SEO action items, including improvements on CMS platforms like WordPress.</li><li>Optimize website content following the latest SEO best practices and audit recommendations. &nbsp;</li></ul>Analytics and Reporting &nbsp;<ul><li>Use tools like SEMrush, Google Analytics 4 (GA4), and Google Ads to track and analyze performance metrics.</li><li>Create detailed reports on campaign performance and SEO efforts, providing actionable insights for stakeholders. &nbsp;</li></ul>Collaboration and Coordination &nbsp;<ul><li>Work closely with cross-functional teams, including marketing, business development, and creative teams, to ensure campaigns are aligned with broader organizational goals.</li><li>Communicate campaign progress, blockers, and next steps to stakeholders.</li><li>Coordinate with external partners and vendors to enhance campaign reach and effectiveness. &nbsp;</li></ul>Tool Management &nbsp;<ul><li>Maintain and manage access to platforms like Google Tags and shared drives.</li><li>Ensure credentials are securely stored and accessible to authorized personnel. &nbsp;</li></ul>Qualifications and Skills &nbsp;<ul><li>Proven experience in performance marketing or growth marketing roles, preferably with 2+ years in a similar capacity.</li><li>Expertise in managing ad campaigns on Meta and Google Ads platforms.</li><li>Solid understanding of SEO principles, including technical SEO and content optimization.</li><li>Proficiency in tools such as SEMrush, GA4, Google Ads, and CMS platforms (WordPress preferred).</li><li>Strong analytical skills with the ability to translate data into actionable insights.</li><li>Excellent communication and organizational skills to manage multiple projects effectively.</li><li>A proactive, self-starter approach to tackling challenges and meeting deadlines.</li></ul>

Performance Marketing Specialist

Plutus21 Capital is looking for a talented Junior Front End Engineer with experience in React and React Native to join our team and contribute to the development of cutting-edge mobile solutions. Experience Level: 1-2 years Responsibilities: &nbsp;<ul><li>Develop and maintain mobile applications using React and React Native.</li><li>Collaborate with designers and backend developers to create seamless user experiences.</li><li>Implement responsive and adaptive UI components.</li><li>Write clean, maintainable, and efficient code.</li><li>Debug and resolve technical issues.</li><li>Participate in code reviews to ensure code quality and best practices.</li><li>Stay updated with the latest industry trends and technologies.</li></ul> Requirements: &nbsp;<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>Proficiency in React and React Native.</li><li>Strong understanding of JavaScript, HTML5, and CSS3.</li><li>Experience with RESTful APIs and integration with backend services.</li><li>Familiarity with version control systems, such as Git.</li><li>Good problem-solving skills and attention to detail.</li><li>Excellent communication and teamwork abilities.</li></ul>

Junior Front End Engineer

Join Plutus21 Capital and explore 10 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.