Qureos Mentor

Surmount energy solutions pvt ltd

Key Responsibilities:Outbound Calls:<ul><li>Call Online Enquiries, exhibition databases to set up meetings for the Sales Team.</li><li>Research and collect new databases for calling.</li><li>Reach out to existing customers for follow-ups, surveys, promotions.</li></ul>&middot; Effectively communicate product/service/ company information and benefits.<ul><li>Document all call details in the company CRM/software.</li></ul>Inbound Calls:<ul><li>Answer incoming calls promptly and professionally.</li><li>Provide accurate information, resolve queries, and address concerns.</li><li>Document all call details in the company CRM/software.</li></ul>Customer Service:<ul><li>Conduct feedback calls post-installation and record issues or complaints.</li><li>Escalate unresolved issues to relevant departments.</li></ul>Data Entry &amp; Documentation:<ul><li>Enter customer information and interaction details accurately into the system.</li><li>Maintain organized records of all customer interactions.</li></ul>Skills Required:<ul><li>Excellent communication skills. English and Hindi</li><li>Confident in communication</li><li>Ability to handle challenging clients calmly and professionally.</li><li>Proficiency in Microsoft Excel and excellent typing speed</li><li>Quick learner for CRM and internal software tools.</li><li>Knowledge of other languages are add Ons</li></ul>Ideal Background / Suitable Profiles:<ul><li>Customer Service Executives with call center experience.</li><li>Telecallers / Telemarketing Executives from retail, real estate, or technology sectors.</li><li>Sales Support Coordinators with strong communication and data management skills.</li><li>Graduates with experience in BPO, Inside Sales, or Client Coordination or Marketing executives roles.</li></ul>Job Types: Full-time, FresherPay: &#8377;10,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Sales Coordinator

Fresher or ExperiencedJob Description:<ul><li>Responsible for Green Building/ Environment Certification Documentation and Analysis</li><li>Communicating with the client/project proponent to report on project status</li><li>Resolving the queries that are raised in-between the process of Project completion</li><li>Ensuring that relevant Project related information is captured and analyzed</li><li>Evaluate issues and escalate them to the concerned departments</li><li>Communicate with internal team members who can best help resolve queries</li><li>Assists in meetings and site visits</li></ul>Communications Skills:The position requires excellent written and oral abilities to:<ul><li>Write technical and non-technical reports</li><li>Maintain relationships with clients Good presentation skills Write technical proposals</li></ul>Other Skills:<ul><li>Willingness to travel &amp; work in different work environments</li><li>Self-motivated and able to work in teams</li><li>Work on multiple projects simultaneously</li><li>Proficiency with Microsoft Word, Excel, PowerPoint</li></ul>Eligibility criteria:<ul><li>Civil Engg./Mechanical Engg</li></ul>Job Types: Full-time, FresherPay: &#8377;10,000.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Project Coordinator - Civil Engineer/ Mechanical Engineer

Join Surmount energy solutions pvt ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Surmount energy solutions pvt ltd

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Sales Coordinator

Project Coordinator - Civil Engineer/ Mechanical Engineer