Hire the Best Associate General Manager in Chennai, India

✔ My career exhibits 20+ years of experience in Telecom Domain in GLOBAL DELIVERY with geographically distributed teams, project Management, stakeholder management, people Management and organization level workforce planning plus excellent communication skills, business reporting skills, negotiation and inter personal skills at all levels ✔ My experience includes managing large NETWORK MANAGEMENT DEVELOPMENT AND TESTING teams spread across geographies. I am well versed with Cisco devices like routers, switches, virtualization devices, internet protocols, Layer 2 / Layer 3 Technologies and Network Management Products ✔ My development experience includes Microservices, Kubernetes,JAVA / J2EE technologies, UML, Design Patterns and UI design ✔ I have rich experience in Cisco Networking Configurations in MPLS, routing protocols like OSPF, BGP etc., Multi-Layer switching, Security configurations in Cisco routers, Catalyst Switches and Nexus switches ✔ My delivery experience includes AGILE methodologies, REQUIREMENT ANALYSIS, PROGRAM MANAGEMENT, Project Transitions, Business Models, PnL, SOW and SCHEDULE, COST, RISK Management and conducting project commit meetings and driving peer reviews. ✔ My team management experience includes TALENT BUILDING, motivation & rewards, APPRAISALS and with high focus towards delegation and developing leaders ✔ I have rich experience in business planning and workforce planning in Service Organization in IT Industry. I lead the workforce planning activities in Cisco account for HCL ✔ I have effective written and oral communication skills with proven expertise in report generation, information dissemination and analysis ✔ I have working expertise in Data Science, Machine Learning, R language and Android App development

Specialties-: F&A Operations (OTC & PTP) Collections Customer Service Operations BFSI Procurement and Supply Chain services RPA Automation Strategic Program Management Business Transformation and Transition Six Sigma/Business Process Modelling Transformational and Transactional Quality Quality Process Solution

I.           Leading a Team, who is responsible for providing Consultancy/Solutions on Avaya/Cisco and AWS Products. II.           Deploying SIP enabled network by provisioning of SBC,SM,SMGR and Audio Codes etc. III.           Telecom Infrastructure Management across HCL globe locations. IV.           Execution of Prof of Concepts [POC] for new implementations on Avaya, Cisco and various voice Infra platforms. V.           Identification and Implementation of Service Improvement Plans [SIP]. VI.           Managing Telecom Changes and reviewing and approving based on Implementation, Backup, Risk and verification Plans. VII.           Certified in Lean-IT and involved in Planning and Execution of implementing the Lean-IT changes in Telecom Infra. VIII.           Driving Problem Management, Change Management, Incident Management, Capacity Management ,Service Improvement Plans, and Risk Management to increase the Productivity.  IX.           Handling consultation requests and technical queries  received from various customers and regions across the globe. X.           Managing all business critical issues and Technical bridge calls to resolve the P1 & P2 issues. Also responsible to prepare the SOP document/RCA and handover  document as well for the team XI.           Implementing strategies for building team effectiveness and Monitoring performance & providing feedback on areas of improvement in the Team. Arranging and giving suitable technical training to New Joiners to improve their operational and Technical efficiency leading to increased productivity. XII.           Worked on new RFP, Solutions, Implementation , Transitions to business and Operation XIII.           Expertise in designing the complex routing solution for Contact Centre’s. XIV.           Coordinating with Product Owners and service provider vendors to discuss on the latest Technologies which can be deployed in the Infrastructure for better customer experience. XV.           Vendor Management , review with customer and vendors XVI.           KT on new technology enhancement and products

Management professional with 21+ years of experience with openness to learn and adapt. Proven track of project management, people management and delivery management. Managed multiple projects with different technologies and domain successfully.

Experienced Community Manager with a demonstrated history of working in the field of architecture and interior design. Skilled in AutoCAD, Negotiation, Revit, Adobe Photoshop, and User Experience Design (UED). Strong arts and design professional with a Bachelor of Architecture - BArch and a Bachelor of Computer Science.

• Seasoned, smart, and self-esteemed IT professional with 17 years of experience • 10+ years of Program Management experience in handling 100+ associates on Enterprise Information Management (Data Integration and Business Intelligence tools) of over $ 10 M YoY support projects • Bullet proof certified Traditional PM, working on Agile (Scrum & Kanban) & DevOps Methodologies • Hands-on expertise on SMO, PMO, ITIL, Six Sigma, AD, AO and Cloud (AWS) migration projects, HR E2E Recruitment Process • Managed stakeholder communication across multiple LOBs & geographies on project milestones, process changes and escalations in Managed Service and Multi-vendor engagements • Onsite & offshore experience in customer facing, leadership reporting and negotiations contributing to contractual requirements • AWS certified technical professional • Certificate of Appreciation for ‘Superior Performance’ from DSI, (1 out of 50 CTS candidates) ∙ Performance Award for commendable performance from Amgen • Lean Six Sigma ‘GREEN BELT’ certification from Pfizer • Received PMP Certification Training • Academy trainer for new joiners and guest lecturer for First Time Managers/Leaders • Take pride in team calling me a True Inspiring Leader than a typical IT manager • A self-starter with high levels of drive and resilience

~ DELIVERY MANAGEMENT ~ PROGRAM MANAGEMENT ~ PORTFOLIO MANAGEMENT Offering close to 16 years’ rich experience in Program / Project Management, Delivery Management, Enterprise Digital Transformation, Production Support, Data Integration, Testing & Validation Implementation Specialization in Life science domain with Agile & Waterfall Methodology Areas of Expertise:  Solid track record of managing strategic & transformational programs / projects of value up to $ 20 Million, using Agile & Waterfall methodologies, involving requirement gathering, release & sprint planning, defining delivery framework, scheduling, resource management and continuous improvement based on Global Delivery Model  Proficient in driving large programs by working with business, senior management, development & testing teams; turned around red projects - by successful collaboration with delivery teams (Product Owners, Developers, Testing Teams, and Architects)  An enterprising leader with strong analytical, communication, interpersonal and relationship management skills; exceptionally well organized with a track record that demonstrates self-motivation & creativity  Managed Multichannel Marketing & Campaign programming experience.  Good experience in people management across various levels with strong exposure to onsite/offshore model. Key touch points:  Heading three large engagements in Healthcare vertical with turnover of 15 million USD.  Strategic Planning & Risks Identification, Assessments & Mitigation.  Strong Exposure in On-site and Off-shore Programs Delivery Management.  Hands on working Knowledge on CMM L-5 processes and Quality Approach.  Experienced with Strong Skills in Managing the entire software development life cycle right from Inception Phase to Transition phase.  A firm believer of process driven approach.

Passionate about solving IT infrastructure challenges through consulting, Transformation and Innovative solutions thereby enabling excellence in IT services with a positive ROI & employee engagement.