Hire the Best Customer Care Executive in Rawalpindi, Pakistan

To maximize the effectiveness of the Corporate managers by Utilization of analytical skills and working as a team towards agreed set targets and profitability goals. To provide a high level of sales support by ensuring all queries are responded to in an efficient, professional and timely manner. Seeking an opportunity where I contribute my skills and experience to make a positive difference in the progress of organization. I am a quick learner and also adopt to new environment easily and effectively. Also I am good at working under pressure with a cool mind.

 Highly skilled, competent, qualified, capable and competent Admin & Finance professional possessing experience and expertise in office coordination, office management, admin services, monitoring, controlling and supervising different activities. Adept in data processing, documentation and generating statistical and performance reports  Enthusiastic and motivated professional having ability to work under pressure with capability to manage multiple tasks by enhancing efficiency and completing projects in given timelines. Holds meticulous and particular expertise in practical application of Oracle Software, QuickBooks and Peachtree  Knowledgeable contriver with demonstrated leadership and people management skills along with problem-solving and decision-making abilities. Effective team player possessing excellent planning and analytical skills at strategic and operations levels in dynamic environment

I am actively seeking a position within a reputable and career where I can provide my services in challenging scenarios with a great deal of enthusiasm and commitment. My aim is to enhance my skills by offering the utmost quality assurance, which would be beneficial to both the organization and myself.

Twelve+ years of experience in administration providing top-notch support to directors and managers & two years of experience in customer support. Adeptly handle administrative matters including managing calendars, and planning meetings, making travel arrangements, composing documents, and organizing offices for efficiency. Lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. Estimate and establish cost parameters and budgets for purchases, Create and maintain good relationships with vendors/suppliers, make professional decisions in a fast-paced environment, maintain records of purchases, pricing, and other important data. Organize transportation activities, including storage of goods, managing information accrued from point of origin to delivery, and arranging for services as necessary. With an impressive track record of success providing swift resolution to customer complaints, ultimately repairing trust and customer loyalty. Maintains the computer networks of all types of organizations, providing technical wireless support and ensuring the whole company runs smoothly. Considered a “power user” of Microsoft Office; quickly learn and master new technology. MS Project, Primavera, SAP.

I am a Globally Certified Corporate Trainer (CPT), accredited by IAPPD (UK) and Learning & Development Specialist, having an experience of over 14 years in Telecom, Branchless Banking, Digital Financial Services and BPO/ Contact Center industries, efficient in designing relevant competency-based Learning Needs Assessment (LNA) activities and expert in designing & conducting effective and result-oriented training modules on Leadership, Sales, Empathy, Professionalism, Focus, Motivation and other life skills. I am also a poet and my debut poetry book titled Main Bekhayali Mein Sang Tere (MBMST) was published in 2016. After MBMST, my second book Ab Malaal Kiya Kerna (AMKK) was published in July 2019. I am currently working on 3 books in different genres, simultaneously. Apart from being a Trainer & a poet, I am also a Blogger and Film & Literature Critic. I have been operating my blog (shobywood.blogspot) since 10 years. My blog primarily contains my own reviews on Bollywood, Hollywood & Lollywood movies & English & Urdu literature.

M. Tahir Baig is Sales Professional with blended experience of Customer Services. A dynamic candidate who has worked in media houses, been an anchor as well which can clearly describe his communication and presentation skills. An energetic and high spirited professional who also loves to write and fond of reading as well. As professional very provocative also focused in terms of targets and standard of work to be maintained. A team’s man as he has managed a team of more than 30 professional never like just a manager but a leader. Strategically sound with high range of emotional stability which makes him most effective in many cases. Tahir is employed with Mobilink – a VimpelCom Telecom Company as a Zonal Manager Customer Care. My 10+ Years’ experience in Customer Services, Call Centers, Indirect Sales, Capability Enhancement, Channel Management, and Media Industry has provided me with ample opportunities to develop, hone, and perfect my skills. On more than one occasions I have received positive feedback from my seniors on my efficiency in people management, optimum resource utilization, geo-strategic knowledge of north, and also earned me the title of The North man. I have a blended experience of Sales and customer care which makes me possess fine analytical skills while being in the market understanding customer needs and wants. I am looking forward to find new opportunity in aforementioned fields of my expertise. If your company shows interest to acquire my services than we can also have a formal interview / meeting, where required. I am experienced in: • Retail Operations Management • Sales & Margin Improvement • Key Account Management • Channel Management • Capability Enhancement • Teambuilding & Training • People Management • NPS Management • Customer Services • Closed Feedback loop / Customer Satisfaction