Hire the Best Customer Service Representative in Bahrain

Dedicated professional with a strong background in business administration. I am eager to leverage my skills and experience to contribute to a dynamic organization. Proven ability to drive projects to completion, analyze data, and collaborate effectively. I am looking for an opportunity to grow professionally and contribute to a company that values innovation and teamwork.

Real-estate Broker Freelancer, city AUG 2015 - Present Real-estate Broker, (VIP Real-state Agency) Responsible to acquire properties from owners/landlords in market and finding prospective clients to acquire these Properties Modern technology used to allocate interested parties Involved in preliminary & final negotiations between seller prospective buyers. Bahrain Airport Service (BAS) Customer service Agent, city NOV2022 - MAR 2023 Dealing with people and checking different kinds of documents for the departure traveler throw the terminals at the airport Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests. Addressed technical difficulties by quickly identifying and troubleshooting customer issues to achieve timely first-time resolution. Built rapport with customers through courteous and professional communications. Consistently went extra mile to achieve customer satisfaction. The Nielsen market research Company Staff assistant, city DEC 2015 - JUN 2020 Maintain accurate records of interviews of surveys, safeguarding the confidentiality of subjects, as necessary Liaising with personnel throw telephone as back up quality purpose Collects data on competitors; analyzes and compares such competitive factors Checkup and help in translation English to Arabic and vice versa drafts as required. American Embassy Switchboard Operator/Receptionist, city JAN 2013 - MAY 2015 Acted as the first point of call for complaints received to the department. Answered internal and external phone calls, in professional manner, directing to relative department. Contributed suggestions and new ideas to continually improve services and procedures. Helped wide variety of people and queries in helpful and courteous manner, handling various needs of staff and visitors. Completed general administrative work such as filing and data entry. Al Redha Electronics Co Sales Manager, city OCT 2009 - APR 2011 Created strategic sales plans, designed to increase sales, customer loyalty and market awareness. Retained existing customers and substantially grew customer base, product line and sales volume. Resolved complaints by exchanging merchandise, refunding money and adjusting bills to achieve customer retention. Generated monthly and annual sales reports to determine growth and areas requiring improvement. Negotiated with vendors to provide cost-friendly contracts. T&M Events com Admin assistant, city MAY 2008 - AUG 2009 Maintain department schedule by maintaining calendars for department personnel, arranging meetings, conferences, teleconferences. Performed administrative tasks, document management and report development for inter-departmental use. Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management. Handled client correspondence and internal communications in professional manner.

Results-driven and customer-focused professional with 3 years of combined experience in the contact center and hospitality industries. Demonstrated ability to manage high-volume inquiries, resolve complex customer issues, and deliver exceptional service in fast-paced environments. Skilled in building rapport with customers, handling complaints, and providing tailored solutions that enhance customer satisfaction. Adept at multitasking and collaborating across departments to ensure seamless operations, Proven ability to work under pressure while maintaining a high level of professionalism and attention to detail.

To secure a responsible career opportunity to fully utilize my training and skills while making a significant contribution to the success of the company.

Graduated from high school with a major in commerce, Bachelor University student majoring in Human Resources in Bahrain Polytechnic, in love with voluntary working and Teamwork that give me the opportunity to gain more new skills.

I am a Customer Service Representative with 1 year of experience in VXI Global. I’m Thriving in fast-paced call center environments. Adept at building report, listening to customers concern and resolving issues efficiently. Proven ability to exceed customer expectations and consistently receive positive feedback. Possesses strong communication, problem-solving, and time management skills, effectively juggling multiple inquiries while maintaining a positive and helpful demeanor.

I am a flexible individual with the ability to work under pressure. I have the ability to learn new skills in a short time. I possess good communication skills, time management skills, and strategic planning skills.

Enthusiastic Sales Coordinator with essential drive for solving complex problems. Have an excellent knowledge on how to meet customer needs and always ensure the customer's satisfaction. To optimize and practice my educational background, organizational skills and abilities in the workplace and gain a high level of hands-on experience to grow. Adept at collaborating with diverse teams to incorporate different viewpoints and ensure technological solutions meet the needs of all clients.