Hire the Best Customer Service Representative in Saudi Arabia

I have 8 years of experience in customer service, with a focus on inbound and outbound calls, retention and helpdesk. I am proficient in CRM, Oracle CRM, Huawei BSS, and Cisco systems. Inbound Calls: I am experienced in handling inbound calls from customers with a variety of issues. I am able to quickly assess the issue, gather the necessary information, and resolve the issue in a timely and efficient manner. I am also able to provide excellent customer service by remaining calm and professional, even when dealing with difficult customers. Outbound Calls: I am also experienced in making outbound calls to customers. I am able to follow up on customer inquiries, collect feedback, and upsell or cross-sell products and services. I am also able to build relationships with customers and create a positive customer experience. Retention: I have experience in customer retention. I am able to identify customers who are at risk of churn and take steps to prevent them from leaving. I am also able to upsell or cross-sell products and services to existing customers to increase their lifetime value. Helpdesk: I have experience in helpdesk support. I am able to answer customer questions, troubleshoot technical issues, and escalate issues to the appropriate department. I am also able to work independently and as part of a team to resolve customer issues. My skills include: Excellent customer service skills Strong communication skills Ability to work independently and as part of a team Ability to handle multiple tasks simultaneously Ability to work under pressure Ability to learn new technologies quickly Accomplishments: In my previous role, I was awarded the "Customer Service Representative of the Year 2017" award. I was also recognized for my outstanding performance by being promoted to a senior customer service representative position. I am confident that my skills and experience would be a valuable asset to your company. I am a hard worker and I am always willing to go the extra mile to get the job done. I am also a team player and I am always willing to help out my colleagues. I am confident that I would be a valuable addition to your team.

Nawaf is a highly qualified candidate for the Customer Service Representative position, with over 5 years of diverse work experience in customer service, administration, and management roles. His background in various industries, including hospitality, government administration, and financial services, demonstrates his adaptability and ability to excel in fast-paced environments. Nawaf's strong communication skills, problem-solving abilities, and customer-centric mindset make him an ideal fit for providing exceptional customer service and building strong client relationships.

Abdulmajeed is a highly qualified candidate for the Customer Service Representative position, with over 6 years of experience in customer service, hospitality, and retail industries. With a background in logistics and supply chain management, a customer-centric mindset, and excellent communication skills, Abdulmajeed is well-equipped to provide exceptional customer service, resolve inquiries, and contribute to the seamless customer experience your company values.

• خدمة عملاء في Arab national bank . تقديم جميع الخدمات المصرفية للعملاء اعداد التقارير المالية والادارية ادارة وظائف البريد الداخلي والخارجي للفرع العمل على نظام اوركل ( الادارة المالية المصرفية ) • مندوب مبيعات في الجفالي للسيارات الثقيلة . • تنفيذي مبيعات كبار العملاء في موبايلي . • مدخل بيانات في شركة موبايلي . • مندوب مبيعات شركة الميازين لوكالة التأمين . • مشرف اداري في شركة التلال الحديثة لصناعة المعادن .

BSc in Microbiology with first place Honours. Certified Microbiology Technician by SCFHS Currently, a customer service agent @ Hilti

Seeking to progress my career to the next stage within a leading corporation. With my career path in Project Finance controllership and banking Customer care, I have gained the required leadership and dynamism necessary to provide a quality service of the highest order and the efficiency. I possess a working knowledge of the financial industry and its procedures, as well as having the ability to meet deadlines and targets, think smart and act fast.

خريجة جامعة الملك عبد العزيز في تخصص العلاقات العامة والإعلام مع مرتبة الشرف الأولى، شغوفة محبة للعمل، مخلصة ومتقنة لكل ما يوكل إلي من مهام، اتمتع بمهارات تواصل فعَّال وبناء علاقات طيبة مع الاخرين، لدي القدرة على مواجهة الجمهور والتقديم والإلقاء، مهتمة بالأعمال الإدارية كالتخطيط والتنظيم، أطمح للتوظيف في بيئة عمل إيجابية ومحفزة، تمنح الثقة لموظفيها وتخلق لهم فرصة التطوير وتنمية مهارتهم لزيادة الإنتاجية للإرتقاء بمستوى المنشأه وتحقيق اهدافها.

موهوبه بالعمل والالتزام به و متفرغه تماماً وأطمح للإفضل ❤️