Hire the Best Director Of Operations in `Ajman, United Arab Emirates

Dynamic, goal oriented leader with an entrepreneurial flair. Proven track record of improving bottom line results through strong Spa and operational management skills in the Hotel Management industry, a commitment to guest experience excellence. Extensive experience managing all aspects of a successful boutique hotel operation. Strong leader known for developing teams with the ability to create strategic initiatives. Exceptional interpersonal communication style that effectively leads and inspires teams toward shared objectives

I am currently working in a managerial position. I have acquired over 3 years of experience in business development in various sectors. My expertise lies in planning and developing sales & marketing strategies, staff, and team management, grasping product knowledge swiftly, and accurately determining the demand gaps in order to identify potential consumer markets. I am proficient in handling daily accounts and producing monthly financial reports. In order to expand my skill set and grow as a business professional, I am looking for a managerial position in a competitive environment with growth opportunities.

Ensure that all reporting & control procedures in the operations, customer service, quality of production, Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place according to company’s policy & operational manuals. o Maintain high quality products by ensuring compliance with all operations procedures. o Ensure that all restaurants are able to achieve QSC objectives as per planned by reviewing & Monitoring Labor planning, scheduling and utilization. o Enforce & support all training & development plans for all staff in all the restaurants as per company’s policy. o Monitor Labor by analyzing store reports, labor scheduling, Labor productivity… o Ensure understanding of security procedures in all restaurants. o Work closely with the Manager to ensure correct stock levels are available from distribution center. o Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements o Play a significant role in long-term planning, including an initiative geared toward operational excellence. o Develop and manage annual budget, (Sales, Food Cost, Labor, R&M etc.) o Ensure that Restaurant Support Center Department requests are resolved and communicated in a timely manner to internal and external parties. o Increase the effectiveness and efficiency of Support Services through improvements to each function (HR, IT, Finance) as well as coordination and communication between functions. o Drive initiatives in the management team and organizationally that contribute to long-term operational excellence. o Contribute to short and long-term organizational planning and strategy as a member of the management team o Sales analysis and Action Plan for each and individual restaurant. o SWOT analysis. o Review and Analysis the sales, compare them, find the reason increase or decrease and make an action plan how to improve restaurant by restaurant. o Effectively manage the restaurants within the policies and guidelines

I enjoyed the past 15 years in my career path, as they led me to understand the optimum goal for any employment contract which is finding an employee with the ability of achieving the assigned objectives and maintaining a continuous improvement on all aspects; performance and quality, employees and clients’ satisfaction, while meeting the deadline for every project and applying the needed adjustments after a deep observation. As an employee before being a senior manager, I demonstrated my added value in every and each company I joined through a set of soft skills that I gained and I’ll keep gaining throughout my career path on daily basis, as I’m aware that every employee’s value is in his ability to learn a new skill no matter what position they are holding. Being a trainer for my team members have helped me to find new tools to teach my trainees and myself, gave me the insight to understand their mentalities and adjust it by setting goals and objectives for them and driving every employee’s performance, as well as giving me an opportunity to add to my technical knowledge, analyzing skills, managerial style and skills, BPO and outsourcing abilities and exceeding in my role as a head of operations and as a head for all supporting departments.

Greetings we engaged in installation services and maintenance activities of firefighting, fire alarm, emergency lights, central battery systems, CCTV, and Security systems in Dubai, Abu Dhabi, and Alain. Our utmost aim is to serve the country to ensure their safety and deliver our products and services ensuring client satisfaction. Efficient team working on design and estimation of fire system to meet the DCD Dubai civil defense requirements and helps you to get approvals from authorities of DCD Dubai civil defense. As an experienced fire fighting contractor in Dubai emirates, we provide our services from designing fire pumps, hydrant systems, sprinkler systems & Fire alarm systems to commissioning trustworthy fire fighting & Fire protection systems. We have been in this field for a long time and our awareness of the modern fire fighting contractor services and equipment required to ensure safety mainly for high-rise buildings, commercial units, industrial houses, large manufacturing units, and even small units. We thoroughly inspect and analyze each individual requirement to provide you with economized yet scalable fire fighting services. Ensuring safety and complete peace of mind is our main concern while making our services affordable and economical

PASSIONATE IN "CONSTANT VOLUME PRODUCE MACHINE" ~ PRODUCT DEVELOPMENT ~ IMMENSE INTEREST IN - FLUID DYNAMICS ~ CFD/CFX ~ LABORATORY (AIRFLOW & SOUND) ~ AFTER SALES TROUBLESHOOT (SEF) ~ HVAC PRODUCT SALES MANAGEMENT. o Working with product management team for product approval (MEP Consultant, civil defense certification, etc). o Implemented advance product development tools, ex. Visual Product Development Roadmap, "Multi-Pager wall, Order Control Board, Daily / Weekly Scrum to Manage Team etc. o Helping customer / client with best after-sales troubleshoot experience. o Leading more than 30+ professional engineers in the field of development, technical support, after sales, laboratory management, product life cycle management, etc. o Training & Motivation - Trained more than 300+ professionals (Internal & External customer), major areas: System effect factors, Fan efficiency index, Site measurement in accordance with AMCA203, Commercial kitchen ventilation, etc. o Presented 50+ technical topics through ASHRAE, AMCA etc. o Drafted various articles on LinkedIn based on Sound and Noise control, Axial fan total efficiency, System Effect Factor using CFD, Ways to improve Indoor Air Quality, Balancing Act - Energy Efficiency Vs High Quality, etc. o Involved in HT testing in accordance with EN12101-2/3, F400, B300. o AMCA CRP management using accredited lab (ISO 17025/AMCA). • 2004 : (Gurgaon, India) Started as a project engineer - fabrication of structural steel for factories / warehouses. • 2004 : (Gurgaon, India) Part of hydraulic & pneumatic maintenance team. • 2005-2006 : (Faridabad, India) Industrial / commercial ventilation product application & sales (India - North), Brand : KRUGER ( https: //www.krugerfan.com/). • 2006 - 2008 : (Dubai, UAE) Technical / Application of industrial / commercial ventilation product (GCC), Brand: DYNAIR (https: //www.dynair.it). • 2009 : (Bahrain, GCC) Developed & marketed airside products - AHU, FCU, Ecology unit, Smoke-vents, etc. • 2010 - 2015 : (RAK, UAE) Formed Research & Development center with very specific team of specialists for Industrial & commercial ventilation products using lean development project tools. • 2016 - 2020: (RAK, UAE) o Established laboratory for airflow & sound measurement & got accreditation from AMCA (https: //www.amca.org).

Experienced Chief Operating Officer, and Director with a demonstrated history of working in the ICT and IT Industry Skilled in Windows Server, Management, Shell Scripting, Software Installation, and Linux Operating Systems, human resource management as well as project management. Strong Leadership quality with 12 years in Africa and the Middle East experience with a Bachelor in Commerce focused in Management, Accounting from the National University of Bangladesh and an MBA in international business from the UK.

Results-driven Contact Center Operations Director with 10 years of experience in Business Process Outsourcing (BPO), Contact Center Operations, Quality Assurance & Training in several government and private domains. Currently leading 800 employees under 28 projects across different sites and cities within the UAE. Focused on developing and leading exceptional teams. Experienced in managing fast-paced & dynamic contact center environments, improving customer experience, reducing customer journeys, driving growth, creating policies, SOPs and Customers experience strategies. Accomplished in improving customer satisfaction, increasing quality and successfully meeting targeted contact centers KPIs and metrics.