Hire the Best Front Office Manager in Qatar

Enthusiastic, Self-motivated, result-driven person with a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. With more than 12 years of experience in the Hospitality and IT industries. Well-versed in all facets of management and customer service. Always motivated to learn and enjoy overcoming challenges. Eager to join a reputed organization where I can utilize my experience, leading to the accomplishment of new heights and ensuring all targets are met.

I am looking to continue pursuing a successful career in the hospitality industry by utilizing my experience and education. I have traveled the world mastering the art of hospitality. In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service retail professional to represent you when assisting your valued customers. My long term experience in the hospitality industry has taught me how to meet and exceed each customer's expectations with service that sells! I have assisted all types of customers in all types of settings in a global environment. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greatest service oriented company is a task that I have performed with success many times -Over 15 years experience in hospitality Field -Remarkable ability to identify and resolve problems in a timely manner; develop alternative solutions; and use reason even when dealing with emotional topics -Great ability to manage difficult or emotional customer situations; respond promptly to customer needs; and respond to requests for service and assistance. -Uncommon ability to prioritize and plan work activities -Ensuring maximum guest comfort and satisfaction -Ensuring that the synergies between department works and that the person fosters and maintains a team ethic at all times Specialties: I am an excellent manager who achieves ongoing success with his team by building morale, maintaining teams' self-confidence and training them to build the sale by improving their people skills

Experienced Shift Lead with a demonstrated history of working in the hospitality industry. Skilled in Microsoft Word, Supervisory Skills, Customer Relationship Management (CRM), Customer Satisfaction, and Hospitality Industry.

Multi talented management professional consistently rewarded for success in planing and operational improvements,Experience in policy development and staff management procedures positively impacting overall morale and productivity.Excellent reputation for resolving problems ,improving customer satisfaction and driving overall operational improvements,Consistently saved costs while increasing profits .

Hotelier

- Bachelor's Degree In Political of Science - Diploma Business Management (MBA) and Interpersonal Skills -Business Performance Management Diploma from Knowledge Door UK - Facility Management Diploma from Knowledge Door UK - Courses Basic Business Skills Acquisition .From Berlitz Center - Training DA&A Service Excellence Upgrade Program by Marriott international - Hospitality & Management - Front of House Operations - Guest Ware / Mobile Check in - Hotel’s fire and safety procedures - Training /Supervision - Sales Reservation /Revenue - Rooms Operation - Guest Service Excellence - Handel Guest Complains - Guest satisfaction /Guest response - knowledge of all front office SOP’s - Maintain and improve communication - Communicate all new policies and procedures to all associates Training & Seminars - Effective training Skills – Leading a team – Coaching – Train a trainer – Behavioral interview - Focusing on your customer – Service culture

Currently I'm working as Front Office Manager. Trustworthy and Energetic at Front Office, Food & Beverage, and Butler service. With more than 13 years experience in providing guest services. Managing the Front Office & Butler Department by providing coaching, training, disciplining and counselling, to all front team and butlers and supervising on every area of, “Front-Line” services from Front Office, the butlers, Concierge and Housekeeping.

Dedicated Front Office Manager with experience combining management and guest experience expertise. I am committed to provide the highest of standard in product, presentation, and hospitality to all guests while building and motivating dynamic teams. I am very organized and diligent leader with excellent interpersonal communication and people skills. Resourceful in handling guest complaints and possess excellent organizational and multitasking skills.