Hire the Best Sales Operations Manager in Alexandria, Egypt

A results-oriented Operations Manager with experience in management and leadership roles. Led and managed operations. Expertise in leading teams to improve performance, customer loyalty, and forging partnerships with internal and external partners. Specializes in helping companies launch new services and products, from concept to roll-out. Extensive experience in team development and in getting high-quality results.

Successful leader in operations management for seven years where I can utilize my potential and capabilities to achieve the organizational objectives and seize the opportunities for professional development.

Skills & Professional Qualifications:- Looking for new opportunity • Strong negotiating skills. Managing business tourism and conferences accurately and efficiently and dealing with (DMCs). • Practical experience in the departments of tourism, aviation, and sales. • Good management skills and ability to adopt the company strategy and guide, motivate & monitor the team to deliver the company & station goals and follow the policies & KPIs. • Professional team manager, guide, coach and motivate the sales teams to achieve and exceed targets adopting high quality standards and best practices. • Good time manager and ability to priories tasks. • Very good in customer services and problem solver to reach customer satisfaction to build and maintain customer’s loyalty maximize compony revenue. • Good administrative skills and cost control & team management. • Bilingual proficiency in both Arabic and English (reading, writing & speaking). • A proven decision-making capability, ability to work within pressure & maintain priorities to execute the work. • Extensive experience in travel industry in variant locations including sales, retail, and management with excellent in different travel agents. • Advance computer skills, i.e. MS Office (Excel, Word, and Power Point), Internet research, etc. • Good analytical skills & understanding of the key sales issues within the region gained with almost 25 years working experience in travel andtourism field. • Outstanding presentation, analytic

- Successfully launched and deployed Opportunity management Caterpillar tool across 7 Mantrac territories (OLGA) - Identify, compare, and resolve data quality problems, Determine business impact level for data quality issues. - Develop and execute data cleanup measures. - Analyze, query and manipulate data according to defined business rules and procedures. - Accurately track and manage CRM data. - Ensure all teams have insight to data and Leads. - Provide easy to use tools with clear documentation, examples and tutorials on CRM. - Directly support OLGA champions across the organization. - Incorporate OLGA within the organization’s strategy and ensure that OLGA is embraced at the tactical level. - Champion the value of OLGA information in all directions within the organization to align with Dealer & Cat product support initiatives. - Single point of contact for Opportunity management between Organization’s senior management, Caterpillar, Product Support Managers (Parts & Service), Sales Team, CRM team, IT team and ERP Gatekeepers.

Results-driven Lease Sales & Operation Manager with 24+ years of experience in the automotive industry. Expertise in lease sales, car rental, customer service, and operational management. Proven ability to improve performance, efficiency, and profitability through strategic planning and execution. Skilled in business development, customer relationship management (CRM), and team leadership. Strong ability to identify market trends and adapt strategies accordingly. Adept at leading cross-functional teams to achieve business goals. Committed to continuous improvement and innovation in operational processes.

Wide Experience working with Caterpillar Group of 10 Dealers in Europe, Africa and Middle East for more than 10 years. Managing New Caterpillar Machines and Material handling operation within Six African countries, Egypt Iraq and Russia Managing proper relationship with suppliers and utilize all resources to provide proper technical and commercial assistance to regions. Managing all technical activities including quotations, technical support and procurements activities. Managing Group Gross profit analysis Conducting competitive studies, market data analysis, preparing reports to support managerial dicision making. Coordinates with other departments to ensure the complete of the process Certified Six Sigma Green belt

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Experienced Sales Manager, with + 15 years’ experience in sales field in different Industries of Retail, B2B and B2C sales, I am adept in team leadership, sales coaching, and business development. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate communication and interpersonal skills, I excel at: - Monthly and yearly Forecasting and planning. - Motivating sales staff with internal contests. - Maximizing G.P. - Training staff in sales, service, and time management techniques. - Maximizing C.S.I score. In addition to my experience and personal qualities, I have a solid educational foundation and a passion for sales and Customer satisfaction.