Hire the Best Training Specialist in `Ajman, United Arab Emirates

I am a seasoned HR and training specialist with a decade of experience under my belt. My expertise lies in the intricate understanding of the critical theories and methodologies necessary to craft and implement successful training programs related to tourism and hospitality. I take pride in having driven growth in facilitating success for hotels, government agencies, private corporations, and non-profit organizations.

I am a Training and Development Specialist and Lecturer with a strong academic background and extensive experience in the education sector. I hold a Bachelor's degree in Visual Arts and a Master's degree in Curriculum and Instruction with a focus on Teacher Preparation I manage three major projects aimed at the development and training of teachers and school leaders: Learning Communities Program: This program aims to provide continuous professional development for faculty members to meet educational needs in line with the principles of the school as a learning organization. The program includes opportunities for collaborative professional development within a structured educational framework that governs implementation, evaluation, and impact measurement. It collaborates with Evidence-Based Education (EBE) to provide online training through its platform, which is applied in learning communities within the school, enhancing educational efficiency and practical training benefits. Understanding and Teaching Adolescents Project: This project aims to familiarize teachers with the cognitive, psychological, and physical characteristics of adolescents and the best methods and strategies to deal with them effectively. It seeks to equip teachers with the necessary tools to interact positively with adolescents and meet their educational and psychological needs. Social-Emotional Learning Program: This program aims to develop teachers' skills in implementing social-emotional learning strategies by providing them with a series of online workshops featuring practical activities demonstrated in real school environments. Teachers can access these activities and strategies through the LC training platform and then implement them in their classrooms, contributing to creating an engaging and encouraging educational environment. Additionally, I manage a partnership with an external provider to supply educational training materials in both English and Arabic for teachers, enhancing the quality of education and ensuring the delivery of outstanding training materials that meet teachers' needs.

Ambitious person to learn and achieve more than i expect

I am Suraj Moosad, a Trainer/Coach/Author with 22 years of experience in UAE as a Training and Wellness Manager, Corporate Wellness Coach, Soft Skills Trainer, and Personal Trainer. Tweak your Breath, Calm your mind is my new E-book which is available through my E-store, https: //www.coachsurajmoosad.com/

Arabic Training Specialists  Roles  Focal Point of Arabic Standards project.  Design, develop and plan training activities.  Design and lead training workshops and report on participants’ feedback.  Design, plan and implement effective teacher support activities.  Revise and develop training material.  Design and develop new training material.  Explore and lead strategies to promote effective school-based teacher learning community.  Develop selection criteria, protocols, templates, and datasheets for the program.  Support school selection and participant process including school visits, interviews, collecting baseline information and preparing relevant reports.  Follow-up on the integrity and update of the project databases.  Compile and share lessons learnt and effective training strategies and practice.  Prepare reports relating to the work.  Maintain documents, reports, files and reports related to the work and update them continually.  Undertake any relevant tasks or responsibilities within the scope of the specialization as assigned by the direct supervisors.

A highly efficient, methodical and talented Quality Assurance and Training Professional who is profit-oriented and performance-driven. I bring a strong and dependable set of skills to organizations with small, medium, or large spans of control based on my 13+ years of experience in Quality Assurance, process improvements, and training in telecommunications and ISP. Specialties: call center, Sales, Mobile & Home Services, customer experience, quality assurance, training, Team and Operation Management Knowledge of quality control, process management, Six Sigma

💡Study 📍 I graduated in advanced academy, faculty of information systems ✏️ Studied programming languages such as java script, visual basic, Oracle and HTML, in addition to general marketing and business skills 🛡️ I studied computer hardware an software troubleshooting and certified from Cambridge academy 🗺️ Then I joint Cairo university to study advanced MS-office, marketing, and Train of trainers 🎯Self-Study (CCNA, MCITP, VMware, COPC, Six Sigma) ➡️Career path during 12 years 🏹 I started my career as a customer service advisor in telecom Egypt 🎗️I promoted to be a trainer coordinator after 6 months 🌟I certified as a professional trainer from AB & associates, Huawei and Thomas international 🧑‍🏫I trained +7000 employees, this including the internal advisors, operational team leaders, and external employees also 🀄I delivered training in governmental sections such as ministry of communication, ministry of water, Egypt Post and Telecom Egypt 📍I delivered, Customer focus, train the trainer, Microsoft office, computer & network fundamentals 🥏I was responsible for the training outline, calendar training feedback 🏹I revamped training plans and on job training to engage operational managers, and QA team to enhance the business & quality awareness for our employees. 💡I promoted as senior quality and training specialist to lunch a new project “Telecom Egypt GSM” 🧲We created the quality manual based on the historical customer experiences with the other vendors and recommended some ideas to increase FCR 🪝I moved to Etisalat UAE as a quality & training specialist then I promoted as a senior quality specialist 🎗️Proceeding audit of auditors to validate the passed transactions on a weekly basis to avoid any knowledge gaps or integrity issue. 🕛validating the operation disputes regarding to the failed transactions 📮cascading the weekly audit target to my team and making spot check on their utilization and the daily productivity 🪧sending the updated process & briefing to OSP in UAE, Egypt and India 🔍Sharing the repeated failure transactions on the same highlighted topics 📆weekly tracking for failed advisors on the same topic and follow up by audit after coaching 📢share outputs with operations and training team for training needs ⚙️Creating AHT assessment and report to the management the reasons behind non-value added factors per seconds “ACTP” 📠Calibrating 8 LOB with QA team, trainers, and team leaders to discuss the last updates, repeated errors, and way of monitoring 🎙️cascading calls to the low performers LTI sessions & observations

I am an economic expert with around 25 years of experience in leading and overseeing the research and policy functions for various organizations in the banking and government sectors. Currently, I work at the Department of Economic Development in Ajman Government, where I provide strategic vision, direction, and analysis on economic issues and opportunities for the Emirate. In my role, I am responsible for setting and developing the foreign investment and exports policy, as well as conducting macroeconomic analysis and forecasting. I have successfully delivered high-quality research and policy outputs, and received the Ajman Government Excellence Award for the best governmental policy in 2020. I am passionate about enhancing the economic growth and development of Ajman and the UAE, and I have a strong track record of collaborating with internal and external stakeholders, facilitating change, and solving problems.