: Evolve MMA - Chief Happiness Officer (Customer Service)

Overview

Chief Happiness Officer (Customer Service)

Date Listed: 06 Aug 2020

Job Type: Entry Level / Junior Executive, Experienced / Senior Executive (Full/Perm)

Job Period: Flexible Start, Permanent

Profession: Customer Service / Communications

Location: Evolve MMA (CBD) - Get directions to this location on Google Maps.

We are looking for talented individuals who want to unleash their potential in life, and grow as individuals within a world-class company.

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Responsibilities

• Represent Evolve MMA's brand and values
• Display thorough knowledge of Evolve MMA's products and services when dealing with potential and existing customers
• Ensure academy's operations run smoothly by coordinating between departments
• Pro-actively work on customer issues assigned via Evolve MMA's internal systems
• Coordination/booking, selling and renewing private training sessions
• Investigate membership issues, including assistance with finance matters
• Provide excellent customer service to potential and existing customers

Qualifications

• Excellent communication skills - written and verbal
• Interpersonal savvy when interacting with internal employees and customers
• Time management and problem-solving skills
• Able to work retail hours
• High level of ethics, values, and integrity

Benefits

• Medical Insurance
• Complimentary training at all Evolve MMA locations (spouses included)
• Paid vacation of 18 days per year
• Annual retreat at an exotic destination (all paid expenses from luxury accommodations, transportations, food and beverages, tourist attractions etc.) arranged by the Company
• Tickets to One Championship Singapore for you and your significant other