Head of HR

Our vision here at Get Licensed is to make the world a safer place, and our product mission is to make the Security Industry safer and more efficient by leveraging technology.
 

At this incredibly exciting stage of our business, having grown our revenue over 70% in the last year, we are looking for an HR Lead to oversee our Karachi office and be responsible for all people-related matters in Karachi. 
 

The successful candidate will be a well-rounded HR leader who brings a proven track record of success in leading the HR function within high-growth businesses, delivering against ambitious KPIs. They will be excited by the opportunity to support and accelerate the growth of Get Licensed as we double our team size over the few years, comfortable managing an HR and recruitment team, and ready to get their hands dirty working all aspects of HR as required.
 

Responsibilities

The HR Lead’s responsibilities include managing and iterating HR processes to ensure Get Licensed is the best possible place to work, from recruitment, onboarding, day-to-day management, quarterly appraisals, delivering feedback, promoting career development, and facilitating continuous learning training. Our internal people mission is to provide joy, knowledge, and prosperity for our team members, and it is the role of the HR Manager to lead on this mission.

The key responsibilities include:

• Be responsible for the whole recruitment process, driving initiatives to become a top 10 employer in both Karachi and the UK 
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital
• Manage your team of HR experts and recruiters
• Maintain pay plan and benefits program, measure their effectiveness and recommend improvements
• Own employee satisfaction, training and development
• Be responsible for the overall performance appraisal process 
• Manage internal communication projects
• Help create the optimum organisation structure as we scale
• Reporting to the UK management team on the health of the Karachi office
• Constantly strive to make Get Licensed the best possible place to work, and continually nurture a safe, healthy and positive working environment
   

Requirements

• Degree in HR or HR-related field
• Minimum of 10 years experience in an HR function
• Proven prior experience in HR Leadership roles
• Experience with HR tools and systems 
• Entrepreneurial and curious, abreast of the latest HR news, legal aspects, and thinking
• Driven, hardworking and motivated self-starter who can work independently with little structure
• Good problem-solver and methodical creative thinker
• Flexible, able to embrace change, good at multitasking, meet deadlines
• Take ownership and responsibility for issues
• Positive attitude, straight-talking, great interpersonal skills, and a high level of empathy
   

Bonus Points

• Experience working in a startup environment
• Prior experience working with remote teams
• Experience of org design and scaling teams quickly
   

Expected Behaviours

We're largely non-hierarchical which allows all of our colleagues to take responsibility from day one. We are committed to achieving excellence, whilst having fun and being highly curious.  We are passionate about hiring fantastic individuals who thrive in an open, fast-paced, and collaborative environment, who are accountable to themselves, and who are willing to roll their sleeves up to get stuff done.

There are certain behaviours that we expect from our colleagues, and the key ones are set out below. Fundamentally we expect everyone at Get Licensed to Do The Right Thing. We measure performance against these behaviours as part of each employee’s quarterly review:
 

• Be empathetic — Be kind and treat others how you would like to be treated
• Remain curious — ask questions, continually learn, and strive for better
• Empower people — share your knowledge, lend a helping hand, and make people feel valued
• Think big - Think differently, be agile, act on great ideas quickly – there is always a better way of doing something
• Delivery quality - Work to a standard of which you are proud - be efficient, take ownership, deliver and celebrate successes
   

Benefits & Career Progression

The HR Lead will report to the COO, and together they will create a positive and productive working environment, agree on objectives and deliverables which will be achievable, and which will also be driving the business forward. 
 

Being a small and relatively young organisation and still very much on the growth path, our organisational structure is continuously growing, presenting opportunities to learn, develop and grow and make a real difference to the future of our business.
 

You will be joining a highly dedicated and professional team where your ideas are welcomed and your commitment rewarded. We have a competitive compensation and benefits package.