Job Title: Sales Coordinator
Location: DHA Phase 6, Karachi
Experience: Minimum 1 year
Employment Type: Full-time, In-office
Shift Timings: Night Shift (8:00 PM – 3:30 AM PST)
Work Days: Monday to Friday (Saturday and Sunday off)

Job Summary:

We are looking for a Sales Coordinator to manage customer inquiries, quotations, and order processing. The ideal candidate will handle pricing analysis, purchase coordination, customer follow-ups, and shipment tracking, ensuring smooth order fulfillment and customer satisfaction.

Key Responsibilities:

Customer Quotation & Pricing:

• Prepare and store customer quotations (including Online & offline sales).
• Analyze competitive pricing and coordinate with the purchasing team for the best rates.
• Manage pricing negotiations and approvals independently.

Customer Communication & Follow-ups:

• Handle customer inquiries via email and respond promptly.
• Assist customers with order placements, modifications, and clarifications.
• Follow up on inquiries and ensure timely responses as per the instructions provided.

Order Management & Processing:

• Confirm orders and verify all order details & shipment schedules.
• Track orders and provide customers with delivery updates & shipment details.
• Coordinate order changes and handle order assistance requests efficiently.

Purchase & Coordination:

• Manage purchasing activities, ensuring timely procurement of required products.
• Ensure order completion, proper documentation, and loop in relevant teams when needed.
• Work closely with logistics and suppliers for seamless order fulfillment.

Order Tracking & Completion:

• Track shipments and deliveries to ensure on-time fulfillment.
• Provide delivery notes and updates to customers.
• Ensure all orders are completed and properly documented.

Key Skills & Qualifications:

• ✅ Minimum 1 year of experience in customer service, order processing, or quotations.
• ✅ Keen to learn pricing strategies and purchase coordination.
• ✅ Excellent communication skills (email handling & follow-ups).
• ✅ Ability to work independently and handle end-to-end order processing.
• ✅ Proficiency in MS Office, CRM tools, and order management systems.
• ✅ Strong organizational and problem-solving skills.

Join us at DHA Phase 6, Karachi, and play a key role in ensuring smooth customer order management!

ON IMMEDIATE BASIS

Job Type: Full-time

Pay: Rs40,000.00 - Rs70,000.00 per month

Experience:

• order processing: 1 year (Required)
• Customer Quotation & Pricing: 1 year (Required)
• customer service,: 2 years (Required)

Language:

• Proficient in English (Required)

Work Location: In person