As our E-Commerce Assistant, you’ll play a key role in managing our online sales platforms (e.g., Shopify, Amazon, Jilphar Online Store, Noon.com ,Carrefour, Dubai Store , Microless, Danube Home etc ). You’ll ensure product listings are optimized, orders are processed smoothly, and customers receive exceptional service.

Key Responsibilities:

• Create, update, and optimize product listings with compelling descriptions, high-quality images, and SEO-friendly keywords.
• Ensure accurate pricing, inventory levels, and product details across all platforms.
• Monitor competitor listings and suggest improvements to boost visibility.
• Process online orders, coordinate with fulfillment teams, and track shipments.
• Update inventory levels in real-time to prevent overselling.
• Handle returns, exchanges, and customer inquiries related to orders.
• Respond to customer emails, chats, and reviews promptly and professionally.
• Resolve issues related to orders, shipping, or product details.
• Assist with email campaigns, social media promotions, and paid ads (basic knowledge preferred).
• Help analyze sales data and generate reports to identify trends.

Qualifications & Skills:

Experience: 1+ years in e-commerce, digital marketing, or admin roles (Noon/Amazon experience a plus!).
Tech Skills: Proficient in Shopify, Excel/Google Sheets, and basic CMS tools. Familiarity with SEO or graphic design & Photo Editing is a bonus.
Detail-Oriented: Strong organizational skills to manage multiple tasks.
Communication: Excellent written English for product descriptions and customer interactions.
Problem-Solver: Ability to troubleshoot issues independently.

Send your cv on following email and phone number :

Phone:+971501866884

Email: info@jilpharfurniture.com

Job location : Dragon Mart 1 - Shop No. ABA-01 / JB -08

Job Types: Full-time, Permanent