Responsibilities

E-Commerce Platform Management:

• Manage day-to-day operations of the company’s online store, ensuring product listings, descriptions, pricing, and inventory are accurate and up to date.
• Ensure smooth integration between the physical store and online retail system.
• Monitor and analyze online sales performance and report on trends.

Product Management:

• Collaborate with the product and merchandising teams to ensure product availability and presentation.
• Work on product categorization, SEO-friendly product descriptions, and quality images to enhance product visibility.

Customer Experience:

• Improve the user experience of the e-commerce website, ensuring a seamless browsing, purchasing, and post-purchase experience.
• Monitor customer feedback on the e-commerce platform and suggest improvements based on insights.

Inventory & Order Management:

• Oversee the stock management system, ensuring online orders are processed efficiently and inventory is tracked accurately across both online and physical stores.
• Coordinate with logistics and fulfillment teams to ensure timely delivery of orders.

Sales & Marketing Support:

• Collaborate with the digital marketing team to execute online campaigns that drive traffic and sales.
• Help analyze data from online promotions, sales performance, and customer behavior to support the development of marketing strategies.

Store Experience Integration:

• Leverage your experience from physical store operations to enhance online shopping experience by integrating best practices from the store environment.
• Ensure consistency in branding, customer service, and promotions between online and offline platforms.

Reporting & Analytics:

• Analyze e-commerce metrics to track sales, conversion rates, and website performance, and identify opportunities for improvement.
• Provide monthly performance reports with insights and action plans for growth.

Required Qualifications:

• Bachelor's degree in Business, Marketing, E-Commerce, or related field.
• 3+ years of experience in e-commerce management, digital retail, or similar roles.
• Hands-on experience with store operations (physical retail) and how it integrates with e-commerce.
• Familiarity with e-commerce platforms like Shopify, Magento, WooCommerce, etc.
• Basic knowledge of SEO, digital marketing, and customer experience optimization.
• Strong problem-solving and organizational skills.
• Ability to analyze data and translate it into actionable insights.

Skills

• Experience with inventory management systems.
• Knowledge of digital marketing tools (Google Analytics, Facebook Ads, etc.)
• Strong understanding of omnichannel retail strategies.
• Ability to work cross-functionally with various teams.

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month

Experience:

• E-Commerce management and digital marketing: 3 years (Required)

Application Deadline: 30/04/2025