Please read the job description, requirements and salary bracket before you apply

Job Description and Requirements

We are looking for a “Customer Support Representative for international campaign”. The ideal candidate must be capable of maintaining a good relationship with customers. The target is to ensure excellent service grades, respond efficiently to customer inquiries, and maintain high customer satisfaction

• Communicate with international customers via emails/chats and calls
• Responding to customers with complaints and queries.
• Give customers information about products and services, take orders, and process returns.
• Maintaining a positive and professional attitude toward customers at all times.
• Identify and assess customers' needs to achieve satisfaction.
• Resolve customer complaints via email or call.
• Can Manage night or overnight shift
• Strong support customer background.
• Experience: 1 to 2 years
• Intermediate / Graduate / O/A Levels.

Skills:

• Strong command of verbal and non-verbal communication.
• Must be Fluent in English
• Email writing skills.
• Experienced in Customer Service ( international )

Timing : overnight / Night shift
Location: Gulshan e Iqbal

Job Type: Full-time

Pay: Rs40,000.00 - Rs55,000.00 per month

Application Question(s):

• Are you fluent in English? rate your proficiency out of 10
• How many total years of experience do you have in customer service in international campaign?
• Expected Salary ? (review the salary bracket)
• Have you read the full description ?

Work Location: In person