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Location:
Dubai, United Arab Emirates
Department: Customer Service
Job Description

We’re seeking a friendly, organized, and professional Customer Service & Receptionist with UAE Experience to be the first point of contact for our clients. You’ll handle inquiries, assist with orders, and ensure smooth operations at our showroom.

Key Responsibilities:

  • Greet customers warmly and assist with product inquiries in-person, via phone, or email.
  • Process orders, returns, and exchanges efficiently.
  • Resolve customer concerns with patience and professionalism.
  • Maintain up-to-date knowledge of products, promotions, and company policies.
  • Manage front desk operations (answer calls, schedule appointments, direct visitors).
  • Guide customers through product options and promotions.
  • Collaborate with sales and design teams to enhance customer experience.

Qualifications & Skills:

Experience: 1+ year in customer service, retail, or reception roles (furniture industry a plus!).

Communication: Excellent verbal/written skills—friendly and professional demeanor.
Tech-Savvy: Proficient in MS Office, POS systems, and basic CRM tools.
Organization: Ability to multitask in a fast-paced environment.
Problem-Solver: Resourceful and calm under pressure.

Send your cv on following :

Email: info@jilpharfurniture.com

Phone:+971501866884

Location : Dragon Mart 1 - Shop No. JB 08

Job Types: Full-time, Permanent

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Jilphar Furniture Industry L.L.C.
Customer Service cum Receptionist Female