(Only Females)
Night Shift (9pm-6am)
Clifton, Block 5

Responsibilities:

• Engage with customers via chat and telephone to resolve issues, providing information on products, account inquiries, and status.
• Offer troubleshooting assistance and aim for first-contact resolution.
• Utilize retention strategies to turn cancellation requests into opportunities for upgrades and savings.
• Develop a deep understanding of our products and services to better assist customers.
• Build and maintain positive relationships to encourage repeat business and satisfaction.
• Collaborate with our UK team to provide timely updates on customer interactions.

We're Looking For:

*Stellar Communication Skills

*Active Listening

*Ability to Multitask

*Team Player

*Flexibility and ability to manage KPIs

*Positive Attitude & Attention to Detail

*Willingness to go the extra mile

Job Type: Full-time

Pay: Rs50,000.00 - Rs100,000.00 per month