fb_pixel
back
Back
Location:
Manama, Bahrain
Department: Customer Service
Job Description

Job Description:

  • Maintains a Guest focus while performing duties
  • Assumes 100% responsibility for quality guests’ experience
  • Take orders from guests and beverage orders from servers.
  • Prepare and serve different flavors of coffee and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
  • Learns the names and personally recognize our regulars.
  • Record drink orders accurately and immediately after receipt into the register system.
  • Wash and sterilize glassware.
  • Prepare garnishes for drinks and replenish snacks for bar patrons.
  • Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
  • Present drink menus, make specific recommendations and answer questions regarding beverages.
  • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storageareas.
  • Receive and serve food orders to guests seated at the bar.
  • Report all equipment problems and bar maintenance issues to supervisor.
  • Assist the restocking and replenishment of bar inventory and supplies.
  • Thank guests for their visit and invite them to return.
  • Attends all scheduled employee meetings and brings suggestions for improvement.
  • Notify supervisor or manager-on-duty any time a guest is not IOO% satisfied with their experience.

Personnel Skills

  • Must possess a positive attitude and work well with other team members
  • Be able to communicate and understand the predominant language(s) of our guests.
  • Must be able to work unsupervised.
  • Basic knowledge in operating a point-of-sale system.
  • Be able to work in a standing position for long periods of time.
  • Be willing to follow direction and ask questions for clarification if needed.
  • Be able to work in a fast paced restaurant environment.

Job Types: Full-time, Permanent