We are seeking a skilled Senior Business Analyst to join our digital platform team and contribute to the success of our Smart City projects. The ideal candidate will play a crucial role in gathering, analyzing, and documenting systems and applications requirements to ensure the successful delivery of Smart City Projects.

Responsibilities

• Work with stakeholders to define operations concepts and processes aligned to STE products.
• Work with stakeholders to gather and document requirements for product customization and turn-key systems.
• Perform detailed analysis of business processes and systems to identify areas for improvement, including condition-based monitoring (CBM) approaches
• Convert business needs into clear and comprehensive system and software requirements specifications
• Collaborate closely with system and development teams to ensure accurate interpretation of requirements and specifications throughout the implementation life cycle
• Conduct feasibility studies and impact assessments for proposed changes or enhancements
• Able to articulate and propose UX/UI concepts and designs of system and software, such as in wireframes/prototypes
• Lead BA team to conduct workshops and training
• Prepare project documentation (e.g. Flowcharts etc.)
• Make use of BPM (Business Process Modeling) techniques to extract out clearly and document client’s existing business workflows.
• Able to analysis existing workflow for issues like missing information, gaps, or inefficiencies and propose fixes and a more efficient workflow.
• Able to help customers to clearly define and measure customer goals and performance.
• Understand customer processes, goals and data and help design customized dashboards to monitor real-time performance and reports for mid-term and long-term decision making.
  
  

Requirements

Requirements/Skills:

• Bachelor’s Degree in Computer Science, Computer or Electronics Engineering, Information Technology or any related fields
• At least 10 years' experience as a Business Analyst, particularly with city assets management and software applications in an operational context
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills for effective collaboration with a diverse range of stakeholders
• Familiarity with Agile and/or other project management methodologies
• Detail-oriented with the capability to prioritize and manage multiple tasks simultaneously.
• Proficient in using tools for business process management, requirements gathering and documentation
• Knowledge of Smart City operations or related domains will be an added advantage
• Able to work in a fast-paced environment
• Familiar with BPM (Business Process Modelling) techniques, strategies, and tools
• Needs to be fluent in both English and Arabic languages.

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