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Herff Jones, LLC
Order Entry Namelist Associate
Location:
Indianapolis, United States
Department: Administrative
Job Description
Position: Order Entry Namelist Associate
Location: Indianapolis, Indiana
Starting Minimum Pay: $19-21 per hour DOE
THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES – HERFF JONES
Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames, announcements, and Greek accessories as well as motivation and recognition programs.
Since 1920, our team has worked alongside students, faculty, and staff on campuses nationwide to help build a stronger community and celebrate student milestones. Our continued success relies on hiring extraordinary talent, with a passion for making a difference and eagerness to roll up the sleeves, to help us write the story of our next 100 years.
Position Summary:
The Order Entry NameList Associate is an important part of the team supporting high schools, colleges and other educational institutions (our customers). As a member of the Order Entry sub-team, you will be responsible for daily review of orders from customers and Herff Jones Independent Sales Partners (ISPs); these orders are delivered through our web-based portal. Preparing orders with accurate information to prevent changes is a critically-important function of this role, so attention to detail is crucial. Data entry is the first step of many in ensuring high-quality products go timely from our manufacturing environment to our customers.
This position requires a critical thinker with strong basic math skills. Accuracy, attention to order detail, and the ability to type efficiently are all expectations of the role to enable the manufacturing plant to work efficiently and serve our customers.
About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones’ products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit www.herffjones.com.
Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Job Id: LKPOkMnPW83L2rUEIPu7+86uQSGeJMHZjpiizHDLRibHXyb/GHftaekgbS+9gSLtjqW/UfWH3lBgtYsyBdUAOTC1YnY7B7GD9ECCFAIBua/im6GIobdUaVr1AjTEtG9I3YDy
Location: Indianapolis, Indiana
Starting Minimum Pay: $19-21 per hour DOE
THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES – HERFF JONES
Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames, announcements, and Greek accessories as well as motivation and recognition programs.
Since 1920, our team has worked alongside students, faculty, and staff on campuses nationwide to help build a stronger community and celebrate student milestones. Our continued success relies on hiring extraordinary talent, with a passion for making a difference and eagerness to roll up the sleeves, to help us write the story of our next 100 years.
Position Summary:
The Order Entry NameList Associate is an important part of the team supporting high schools, colleges and other educational institutions (our customers). As a member of the Order Entry sub-team, you will be responsible for daily review of orders from customers and Herff Jones Independent Sales Partners (ISPs); these orders are delivered through our web-based portal. Preparing orders with accurate information to prevent changes is a critically-important function of this role, so attention to detail is crucial. Data entry is the first step of many in ensuring high-quality products go timely from our manufacturing environment to our customers.
This position requires a critical thinker with strong basic math skills. Accuracy, attention to order detail, and the ability to type efficiently are all expectations of the role to enable the manufacturing plant to work efficiently and serve our customers.
- Full-time and seasonal roles are available.
- The typical working hours are Monday through Friday for 8 hours.
- Some overtime may be needed and/or required during peak season which may include Saturdays.
- First 30 Days:
- Rate of accuracy at 95% or better after 2 weeks of training with full trainer audit
- Rate of accuracy at 99%+ after 4 weeks in the role
- Actively participate in our in-house training program, using job aids, SOPs (standard operating procedures), and senior team members to become productive as quickly as possible
- Hands-on training while job-shadowing with a seasoned team member
- Understand who we are at Herff Jones, and why customers come to us
- Gain a high-level understanding of the flow of products and processes
- First 60 days:
- Build relationships with Customer Service Agents and understand their needs as it relates to your role
- Become proficient in performing basic operations in our ERP system (Oracle) independently
- Review daily orders and prioritize the order entry process
- Verify and double check each order for order accuracy and completion of other numerical details
- Compare order details provided with the prepared package content before the product ships to our customer
- First 90-120 Days:
- Operate independently and serve as a subject matter expert for your order book
- Demonstrated ability to navigate ERP system (Oracle) for basic and advanced tasks, to meet or exceed customer need dates
- Ability to operate a personal computer in a Windows environment, including applications such as Microsoft Outlook, Word, and Chrome browser
- Intermediate to advanced MS Excel skills are REQUIRED for this role
- Previous experience working with an ERP system such as Oracle is preferred
- Exceptional attention to detail and the ability to notice errors and discrepancies
- Familiarity with digital filing skills
- Strong math skills with the ability to work a calculator
- Demonstrated success managing multiple processes and tasks at a time with strong organizational and detail skill
- A positive attitude with a focus on learning the complete product cycle to better service the customer (schools and administrators) and Independent Sales Partners
- Work in a team environment with a positive attitude and perform other tasks as assigned to meet the team’s overall delivery goal
- High School Degree or GED or honorable military service
- Daily activity includes but is not limited to reading, lifting, carrying, sitting, keyboarding, grasping, reaching
- Being able to sit for long periods of time
- Ability to work alone
About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones’ products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit www.herffjones.com.
Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Job Id: LKPOkMnPW83L2rUEIPu7+86uQSGeJMHZjpiizHDLRibHXyb/GHftaekgbS+9gSLtjqW/UfWH3lBgtYsyBdUAOTC1YnY7B7GD9ECCFAIBua/im6GIobdUaVr1AjTEtG9I3YDy
Herff Jones, LLC
Order Entry Namelist Associate