Job Summary : A Road Freight Operations Executive manages and coordinates all aspects of road freight activities, including domestic and cross-border trucking, ensuring efficient and cost-effective operations while maintaining high service standards. This role involves planning, executing, and optimizing road freight operations, collaborating with various teams, and ensuring compliance with regulations.

Accountabilities:

Freight Forwarding Operations:

• Managing and coordinating all aspects of road freight activities, including domestic and cross-border trucking, ensuring timely and efficient movement of goods.

Customer Communication and Documentation:

• Establishing communication with customers, gathering necessary information, and verifying documentation for smooth pickup and delivery.

Arranging Collections and Deliveries:

• Coordinating with clients, drivers, and other parties to arrange collection schedules, ensure timely dispatch, and manage deliveries.

Document Processing:

• Preparing and processing necessary documents, such as Bill of Entry and manifest, ensuring compliance with regulations.

Shipment Tracking and Reporting:

• Collecting and documenting shipment details, including weight, dimensions, and packaging, and reporting relevant information to clients and stakeholders.

Cost Control:

• Identifying and implementing strategies for cost-effective procurement of transportation services and managing costs effectively while maintaining service quality.

Compliance and Safety:

• Ensuring adherence to transportation regulations, safety protocols, and company standards.

Process Improvement:

• Identifying areas for improvement in operational processes, implementing innovative solutions, and driving efficiency gains.

Team Leadership and Mentorship:

• Providing guidance and mentorship to team members, fostering a culture of continuous improvement and operational excellence.

Key Skills and Qualifications:

Strong organizational and time-management skills:

• Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities effectively.

Excellent communication and interpersonal skills:

• Ability to communicate effectively with customers, drivers, and other stakeholders.

Problem-solving and analytical skills:

• Ability to identify and resolve operational challenges and make informed decisions.

Knowledge of freight management systems and software:

• Proficiency in using relevant software and tools for tracking shipments, managing documentation, and reporting.

Understanding of road freight operations and logistics:

• Knowledge of key elements of road freight operations, including regulations, safety protocols, and best practices.

Experience in logistics, supply chain management, or a related field:

• Demonstrated experience in managing and coordinating transportation activities.