Siebel Administrator
Experience: 4–5 Years

Summary
The Siebel Administrator at Systems Ltd is responsible for configuring, maintaining, and optimizing Siebel CRM environments to ensure high availability, performance, and scalability. This role demands hands-on expertise in Siebel architecture, server administration, troubleshooting, and upgrade processes while supporting business continuity across enterprise systems.

Key Responsibilities

• Install, configure, and manage Siebel CRM applications across development, test, and production environments.

• Monitor system performance and conduct tuning activities to ensure optimal stability and responsiveness.

• Perform routine maintenance tasks such as patching, upgrades, and environment refreshes.

• Troubleshoot and resolve system errors, application issues, and service interruptions.

• Manage Siebel Enterprise components including Gateway Server, Siebel Servers, Application Interface, and Web Servers.

• Collaborate with infrastructure and DBA teams for integrations, backup/recovery planning, and system optimization.

• Maintain documentation for configuration, procedures, change management, and operational support.

• Support deployment activities and ensure compliance with change control standards.

• Ensure adherence to IT security and compliance requirements in Siebel configurations.

Qualifications

Experience

Technical Expertise

• Proficient in Siebel Server architecture and configuration.

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Experience with Siebel Tools, Workflow Administration, EAI, and scripting.

• 4–5 years of hands-on experience in Siebel CRM administration and support within large enterprise environments.

• Familiarity with Oracle Database, WebLogic, and Windows/Linux server environments.

• Knowledge of application deployment, environment management, and automation scripting (e.g., Shell, PowerShell).

• Strong debugging and log analysis skills.

• Excellent problem-solving and analytical skills.

• Strong documentation and communication abilities.

• Ability to work independently and collaborate with cross-functional teams.