The candidate is responsible for managing all aspects of vendor registration, relationship, and procurement performance, as well as managing the selection process and relationships with our vendors, suppliers, consultants, contractors, and service providers. The candidate will conduct regular monitoring and evaluation of vendor performance to mitigate risk, ensure accurate reporting, maintain high-quality standards, achieve cost-effective processes, and drive continuous improvement.

1. VENDOR RELATIONSHIP RESPONSIBILITIES

• Establish, deliver, and maintain an effective vendor registration and supplier relationship management (SRM) process in accordance with the laws, policies, and best practices.
• Manage and control the vendor registration process for the procurement and contracts activities, by administering requests within the Microsoft ERP system.
• Develop and manage the supplier identification and segmentation process, based on scope, value, and risk.
• Research and analysis of strategic vendors and the external marketplace to identify requirements, opportunities, and risks.
• Conduct vendor due diligence in the form of registration, prequalification, commercial documents, ESG, code of conduct, and financial health analysis
• Establish and maintain strong relationships with vendors, suppliers, consultants, contractors, and service providers.
• Engage in regular reviews with key vendors and internal departments to discuss performance metrics, areas for improvement, and future growth opportunities.
• Work closely with internal departments to understand their needs and ensure vendor alignment. Facilitate communication between vendors and internal teams to resolve issues and promote smooth operations.

2. PERFORMANCE REPORTING AND BUSINESS ANALYSIS RESPONSIBILITIES

• Implement and maintain a vendor performance management system. Define performance metrics (KPIs and SLAs) and conduct regular performance evaluations
• Address performance issues with the requesting departments through corrective action plans and monitor progress to ensure compliance and improvement.
• Develop and maintain reporting systems to provide insights into department performance, cost analysis, and procurement effectiveness.
• Prepare and present regular reports to the Procurement and Contracts Director and other stakeholders, highlighting procurement performance trends, risks, and opportunities.
• Collaborate with the procurement and contracts team to identify strategic sourcing opportunities.
• Lead initiatives to continuously improve procurement processes and vendor performance. Stay informed about market trends, emerging technologies, and best practices in vendor management

QUALIFICATIONS & Experience.

• A bachelor's degree in Business, Supply Chain Management, or a related field
• +5 years of experience in procurement and contracts with strong knowledge of vendor registration and management processes
• Strong knowledge of document management systems and software, including Microsoft Office, ERP, and Adobe Acrobat.
• Excellent organizational, communication, negotiation, and interpersonal skills.
• Ability to work independently, manage time efficiently, and prioritize tasks effectively.
• Ability to work actively within a team environment, and with multiple departments.
• Fluent in English (listening, writing and speaking)