Account Associate - State Farm Agent Team Member

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in January 2025, and while we’re a newer office, we’re already building something special — a place where growth, teamwork, and integrity come first. Before opening my agency, I worked in IT consulting for a Fortune 500 company. Later, I helped my husband in his State Farm office, and that experience inspired me to start my own agency — to create opportunities for others and build a team focused on helping people protect what matters most.

I’m a graduate of St. John’s University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can.

Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work.

We’re looking for someone who’s in the growth stage of their career — someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, you’ll thrive here as we build this agency from the ground up.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Carla Rodriguez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.