Account Associate - State Farm Agent Team Member

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
Our agency opened in 2024 and has quickly grown into a close-knit, hardworking team of three. I’ve been with State Farm for nine years — it’s the only company I’ve ever worked for — and I started as a team member before opening my own agency. That experience shaped how I lead today: with empathy, energy, and a focus on creating an environment where people truly enjoy coming to work.

As a mom of five (ages 19 to 4), family and work-life balance are huge priorities for me, and I make sure my team enjoys that same flexibility and support. We believe that when you take care of your people, they’ll take care of your customers.

Our office culture is fun, social, and full of positivity. We’re a tight-knit team that works hard, celebrates wins, and shares plenty of laughs along the way. Team members enjoy regular lunches, cash and trip incentives, bonus time off, and plenty of celebrations — we keep the team well-fed and well-motivated!

We’re looking for someone energetic, social, and driven — someone who loves being part of a team, works hard, and brings great energy to the office every day. If that sounds like you, you’ll fit right in here.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Ashley Taylor - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.