Account Cloud Engineer

Account Cloud Engineer

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Oracle is at the forefront of the digital transformation, empowering businesses with cutting edge AI and Cloud solutions. As an Oracle Account Cloud Engineer, you will empower organizations on their digital transformation journey, making a direct impact on their success through the power of Oracle's comprehensive cloud portfolio.

What You Will Do

• Drive customer success by acting as a trusted advisor, building strong relationships, and ensuring customer satisfaction and retention.
• Collaborate with the sales team to understand customer requirements and across Oracle's cloud teams to ensure our solutions align with customer needs, providing strategic guidance at every step.
• Create and deliver technical proposals, presentations, and solution documentation, showcasing the value and benefits of our offerings.
• Define comprehensive, consistent and effective cloud solutions leveraging the Oracle IaaS and PaaS portfolio, to meet customer needs and align with industry best practices.
• Design and deliver enterprise cloud architectures that clearly articulate business value through vision, capability models, assessments, and technical architecture.
• Orchestrate and lead cross functional Oracle teams to help customers design, rapidly adopt, and govern enterprise cloud architecture and solutions on Oracle Cloud Infrastructure (OCI).

Your Experience

• Technical fluency combined with strong communication skills enables you to explain complex technical concepts to non technical stakeholders.
• Customer centric approach: Strong problem solving skills and the ability to think strategically about business and technical challenges. Unwavering commitment to understanding customer needs and delivering exceptional value.
• Cloud passion and expertise: Deep understanding of cloud technologies (IaaS, PaaS, AI) and their potential applications across business functions and technical audiences.
• Experience as a Cloud Architect or in a customer facing role such as Pre Sales Solution Architect, focusing on enterprise cloud solutions.
• X+ years of experience in technology and industry, with X+ years working with public cloud platforms.

Nice - To Have Experience

• Relevant hyperscaler cloud certifications.
• Experience or strong familiarity with cloud implementation and adoption cycles.
• Experience with Open source, Cloud native and Oracle technologies.
• Degree level education in computer science, information systems, or a related field.

Oracle's Cloud Advantage

• Industry Leadership: Oracle's cloud solutions are recognized for their innovation, security, and scalability.
• Unmatched Data Security: Oracle's unique approach to data security ensures customer data remains protected throughout the cloud journey.
• Customer centric focus: Oracle is committed to partnering with customers to achieve their cloud goals and drive long term success.
• Culture of innovation: Oracle fosters a collaborative environment where employees are encouraged to push boundaries and unleash their full potential.
• Comprehensive portfolio: Oracle offers a complete suite of cloud solutions, including IaaS, PaaS, and AI, providing customers with a one stop shop for their digital transformation needs.

What We Will Offer You

• A competitive salary with exciting benefits.
• Flexible working so you can do your best work.
• Learning and development opportunities to advance your career.
• An Employee Assistance Program to support your mental health.
• Employee resource groups that champion our diverse communities.
• Core benefits such as medical, life insurance, and access to retirement planning.
• An inclusive culture that celebrates what makes you unique.

At Oracle, we don't just respect differences-we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Responsibilities

Responsible for participating in customer engagements to collaboratively design and implement solutions. May work directly with customers to gather requirements, develop architectures and translate business needs into solutions. Implements solutions and ensures successful deployments through code development and scripting. Displays product/application understanding through more customized presentation demonstrations to customers and at conferences and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a technical point of contact for customers and sales on technical cloud solutions and customer success. Further builds business and technical acumen.

Qualifications

Career Level - IC3

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.

Seniority Level

Mid Senior level

Employment Type

Full time

Job Function

Engineering and Information Technology

Industries

IT Services and IT Consulting