Account Manager

About the Company

Omnicom Global Solutions (OGS) has been established as an agile innovation hub, designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom. Guided by the principles of Knowledge, Innovation, and Transformation, the core strength of OGS lies in its ability to leverage the collective expertise and resources within Omnicom, enhancing its capacity to innovate, collaborate, and lead in the industry. At OGS, our focus is on creating value for the Practice Areas within Omnicom. By working as partners and embedding within their ecosystem, we ensure our solutions are not only effective, but also truly aligned with their vision. With this step forward, we are progressing with Annalect India’s established 12–year legacy, built on a strong foundation of innovation, collaboration, and excellence.

About the Role

The Account Manager serves as the operational and supervisory lead within the Account Management team, managing Account Coordinators and acting as the bridge between execution and Client Management teams. This role ensures flawless project delivery, adherence to process, and consistent quality across integrated marketing campaigns.

Responsibilities

Team Leadership & Supervision

• Manage and mentor Account Coordinators, providing guidance on priorities, project execution, and professional growth.
• Review and approve deliverables, ensuring quality, timeliness, and alignment with agency standards.
• Review internal and client-facing status reports prepared by Coordinators to ensure accuracy, clarity, and completeness.
• Foster a collaborative, accountable, and solution-oriented team culture.

Project & Workflow Management

• Oversee day-to-day workflow across multiple campaigns; ensure deliverables meet scope, timeline, and quality expectations.
• Coordinate with Creative, Media, Production, and Social teams to maintain alignment and efficiency.
• Anticipate challenges, address bottlenecks, and ensure smooth communication between internal stakeholders.

Process & Operational Oversight

• Maintain and enhance systems for tracking, reporting, and workflow optimization.
• Partner with Account Managers to translate strategic objectives into actionable internal tasks and ensure readiness of all materials for review.
• Uphold consistent process discipline, attention to detail, and operational excellence.

Reporting & Analysis

• Supervise preparation of weekly updates, competitive analyses, and performance tracking reports.
• Ensure accurate and timely data interpretation to support Account Management and Strategy teams.

Qualifications

• Bachelor’s Degree in Marketing, Advertising, Communications, or related field.
• 3–5 years of agency experience in account management, project management, or production operations, with exposure to integrated campaigns spanning across Broadcast, Print, OOH, Digital, Social, and emerging channels.
• Prior team leadership or supervisory experience preferred.

Required Skills

• Strong leadership, organization, and multitasking abilities.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in Microsoft Office Suite; familiarity with emerging AI tools to help drive efficiencies in day-to-day tasks.
• Positive, proactive, and adaptable mindset with strong attention to detail and process.

Preferred Skills

• Prior team leadership or supervisory experience preferred.
• Advertising Agency experience is preferred.
• Flexible to work in shift