Accounts Receivable Executive

Role Overview

We are seeking a proactive and detail-oriented Accounts Receivable Executive to manage collections and maintain accurate customer account records. The ideal candidate will ensure timely collection of outstanding debts, proper allocation of payments, and resolution of disputes to protect the company’s cash flow and financial health. This role requires strong communication skills, analytical ability, and the capability to coordinate with sales, credit, and corporate teams to minimize risk and optimize collections.

Key Responsibilities

· Collect all debts due from assigned customers within the agreed credit terms.

· Maintain up-to-date customer accounts, reconcile balances, and ensure alignment with customer ledgers.

· Accurately allocate received payments in JDE to maintain precise Statements of Accounts (SOA) for customers.

· Ensure timely submission of invoices and SOAs to corporate customers and maintain proof of delivery.

· Verify that all invoices are generated and migrated to JDE correctly and on time, ensuring no items are missed.

· Monitor customer accounts closely to reduce Days Sales Outstanding (DSO) and improve cash flow.

· Regularly contact customers for collections follow-up and resolve disputes or queries in the company’s best interest.

· Report details of defaulting customers to Sales Executives, Head of Corporate, and Credit Controller, and follow up on corrective actions.

· Recommend account blocking or vehicle pull-back actions to management where necessary.

· Maintain records of customers flagged for vehicle pull-back and follow up on actions taken by sales.

· Provide account clearance for new lease orders or escalate issues to the Credit Controller if clearance cannot be given.

· Perform additional functions as assigned or identified on personal initiative.