MANDATORY- KRA’s and Key Activities
I. Responsible for the overall AR and Trade Finance process entailing
a. Domestic LC & BOE, Cash Applications, Reporting, Credit Notes and Debit Notes
-Domestic discounting of ~ 300 Crores per Year
-BOE creation for ~ 1000 Crores per Year
b. Export LC & BOE, Cash Applications, Credit Notes and Debit Notes & FMEA compliance
-Collection of ~ 1000 Crores per Year
c. Import LC, CAD, Supplier Credit, FOREX Remittances
-Raw Material Import of ~ 2,000 Crores per Year
-Stores and Spares Import of ~ 500 Crores per Year
-CAPEX Import of ~ 4000 Crores per Year
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Manage overall performance of the F&A AR and Trade Finance process by providing strategic and operational leadership for the following JSW businesses
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Steel and Subsidiaries, Cement, Energy, Infrastructure, Paints
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Ensuring effective service delivery, maximum client satisfaction and team management
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Negotiate, develop and deliver SLAs and ensure flawless execution of operational processes and procedures by the SSC team
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Identifies causes for non-achievement of SLAs, develop solutions and execute the same.
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Monitor and report Key Performance Indicators (KPIs) on a timely and accurate basis
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Support business in handling the volume increase due to growth expansions, with the assigned team and minimal increase in Head Count
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Drive continuous improvement through Robotics, re-engineering, lean/six sigma, best practices framework, benchmarking, analytics to assure progressive service levels and lower costs
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Represent AR and Trade Finance functions in SSC governance meetings and performance reviews
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Conduct weekly meetings with stake holders and Create feedback mechanism to ensure no surprises
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Develop strategic & tactical plans to identify, analyze and effectively respond to client needs
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Actively engage with team managers and key managers to ensure customer satisfaction and address their pain points
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Analyze the market best practices and implement in the assigned process within GBS
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Work along with Transition team and identify process that can be moved to GBS
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Ensure process compliance with all business rules and regulatory directives, adherence to all operational process and procedures
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Adequate controls through ICFR to evaluate risk and implement mitigation plans.
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Manage the Statutory audit for the assigned functions
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Take overall responsibility for adhering to approved budget for the assigned functions and monitoring of cost and expenses
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Ensure effective people management and development of the operations team, including: staffing & selection, integration of new staff to teams, promote a learning culture, measure individual and team goals delivery, provide feedback and managing people issues, build a strong team culture,
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Ensure adherence to all statutory and legal requirements Identify additional scope for shared services based on changing business requirements and priorities of the Group.