Admin / Patient Coordinator - Fluent in Arabic (Written and Spoken)

Job description:

Admin Coordinator's Role

- Screening and directing calls; managing calendars, meeting and event arrangements

- Maintains inventory of supplies, stationeries and other office requirements

- Provides excellent customer service to all clients, colleagues, applicants and visitors of the company

- Create, update and coordinate drivers’ weekly schedule

- Assists any business trip requirements and any other travel arrangements

- Prepares business correspondence and other documentations in both Arabic and English

- Maintains and coordinate with vendors and suppliers (i.e. housekeeping, pest control and waste management)

- Participate in drafting marketing strategies

- Contribute ideas and content for the company's brochures, social media platforms and other marketing needs

Patient Coordinator's Role

- Receive potential client calls, emails and inquiries with regard to Al Joud Health Care services

- Schedule patient assessment and coordination with Multi-disciplinary Care Team

- Communicate with clients all the required medical documentations to ensure proper documents for submission to insurance personnel

- Coordinate with the medical department (Nursing or Rehabilitation) on staff schedule and staff orientation to clients once approved by DAMAN

- Maintain relationship and communication to the client

- Receive client-staff commendation and complaints

- Practice professional work etiquette and customer service while coordinating with clients and other personnel inquires

Requirements to Fulfill these Roles

- Extensive office software skills, internet research abilities and strong communication skills in Arabic and English

- Strong personal and professional ethics and sensitivity to the company's confidential matters

Job Types: Full-time, Permanent

Job Type: Full-time

Pay: AED3,500.00 - AED4,500.00 per month