a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Purpose- Exemplifies and ensures strong customer service in all areas of the job.
- Provides accurate records of store sales and related transactions while supporting the store’s overall operating plan.
- Performs store-level cash handling as well as human resources and personnel functions.
Duties and Responsibilities- Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast and friendly service.
- Answer and respond to incoming calls.
- Support the Customer Service Center by covering breaks and lunch periods when necessary.
- Complete all phases of the reconciliation process; perform bookkeeping duties including preparing and proofing daily deposit slips and balancing accounts receivable.
- Monitor cashier accountability; research and report problems or shortages to the Service Operations Manager and Store Director.
- Partner with Division Loss Prevention and front-end management to resolve cash and shrink issues.
- Maintain sales book and report daily and/or weekly sales information to the Store Support Center.
- Report schedule violations to the Store Director and appropriate department manager promptly.
- Review internal and external applications, conduct screening interviews, and coordinate department manager interviews.
- Administer the Job Posting Program; manage pre-employment drug testing and tax credit process.
- Complete new hire process, coordinate training, and conduct orientation and other training programs.
- Coordinate and maintain all aspects of the hiring process:
- Computer-assisted application and hiring process
- Attend in-store and external recruiting activities
- Maintain recruiting materials, applications, and policy sign-off forms
- Retain records of interviews and hiring process
- Order and assign uniforms, name badges, and office supplies.
- Handle outgoing/incoming mail, manage Administrative Coordinator email account, and maintain office files.
- Update breakroom HR information boards and legal compliance posters.
- Serve as liaison between HR, Payroll, and Benefits Departments:
- Handle payroll and benefits administration issues
- Work with Store Director and HR representatives on personnel matters
- Submit and process payroll on time; maintain Time and Attendance Reports, Correction Forms, schedules, and personnel records per company guidelines.
- Coordinate, input, and track leave paperwork; process reinstatements, terminations, and personnel status changes.
- Maintain and securely store Employee HR Records; keep medical files separate from personnel files.
Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.
- For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.