Administrative & Marketing Assistant

JOB SUMMARY

We are seeking a reliable and creative Administrative & Marketing Assistant to support our clinic’s daily operations while helping grow our presence both online and within the community. This role blends front-desk duties with marketing support, community outreach, and relationship-building to expand our patient base and promote our online programs.

SUMMARY OF DUTIES

• Welcome patients warmly in person and over the phone; provide clear information about clinic services and billing procedures.
• Schedule and confirm patient appointments; manage the clinic calendar.
• Answer clinic phones, emails, and general inquiries professionally and promptly.
• Set up and clean treatment rooms after each patient.
• Maintain the lobby, front desk, and work areas in a clean, organized, and welcoming manner.
• Perform general administrative tasks as needed.
• Assist with implementing marketing strategies for the clinic in the community and online.
• Support SEO optimization efforts for the clinic website.
• Create, schedule, and manage social media content across Facebook, Instagram, YouTube, and other platforms.
• Engage with followers, reply to comments/messages, and monitor relevant social media trends.
• Support the generation of content ideas aligned with the clinic’s mission and brand voice.
• Represent the clinic at local events, health fairs, and community gatherings.
• Build relationships with local businesses, organizations, and potential referral partners.
• Distribute flyers, brochures, and promotional materials in the community.
• Support small in-clinic events and patient appreciation activities.
• Support marketing duties as needed.

MINIMUM REQUIREMENTS

• High school diploma is required; a bachelor’s degree in a related field is preferred
• 2+ years of proven experience in marketing and communications
• Proficiency in GSuite, Electronic Medical Recirds Software and project management tools
• Typing speed of 50 to 70 words per minute (WPM) with a high degree of accuracy (at least 95%)
• Experience managing social media accounts and platforms like Instagram, Facebook, Pinterest, and YouTube
• Basic understanding of SEO or willingness to learn.
• Certifications in administrative assistant qualifications, project management, or digital marketing are a plus
• Experience in wellness, and healthcare a plus
• Excellent time management skills
• Proven ability to effectively prioritize various administrative tasks
• Excellent verbal and communication skills
• Strong attention to detail
• Ability to adapt and be agile as needed in a fast-paced, growing environment
• Able to quickly and proficiently understand new information
• Proactive: doesn’t wait for tasks to be handed to them, is self-motivated and brings new ideas to the company.
• A strong technical aptitude and willingness to learn
• Strong problem solving and critical-thinking capability
• Comfortable multitasking in a small clinic environment.
• A positive, high energy and solution-oriented mentally
• Excellent listening, problem-solving and organization skills

COMPENSATION

Estimated Pay: $20–$24/hour, depending on:

• Marketing or outreach experience
• Social media/content creation skills
• Administrative background
• Ability to represent the clinic professionally in the community

Opportunities for growth as the clinic expands.

IMPORTANT: Only applicants who include the following information will be considered:

• Resume
• Cover letter
• Answer required questions on this application

Pay: $20.00 - $24.00 per hour

Expected hours: 15.0 – 20.0 per week

Application Question(s):

• Do you have experience managing business social media accounts (Instagram, Facebook, or YouTube)? If yes, please describe the types of content you’ve created.
• Have you ever supported in-person outreach, community engagement, or event coordination? Please give an example.
• Describe your experience with administrative tasks such as scheduling, email management, or customer communication.
• This role requires speaking with patients both in person and over the phone. Are you comfortable with consistent patient-facing interaction?

Yes / No

• This position includes light cleaning such as resetting treatment rooms between patients and keeping the lobby and front door area tidy. Are you comfortable performing these tasks?

Yes / No

• What is your desired hourly pay range for this position?
• Why do you feel you’re a good fit for a holistic, healing-centered clinic?

Work Location: In person