After-Sales Operations Supervisor (Male & Karachi only)

Job Description:

We are looking for a skilled After-Sales Operations Supervisor to manage and streamline our post-sales processes. The ideal candidate will handle customer coordination, invoicing, ledger updates, and recovery follow-ups with professionalism and accuracy.

Key Responsibilities:

• Manage after-sales operations and customer coordination
• Maintain customer ledgers, balances, and receivables
• Prepare and issue invoices in a timely manner
• Conduct recovery follow-ups for outstanding payments
• Handle customer queries and provide quick resolutions
• Prepare daily and weekly reports (sales, recovery, outstanding)
• Coordinate with sales and accounts departments
• Maintain documentation and filing
• Track and confirm dispatches/deliveries

Required Skills & Experience:

• 8–10 years of experience in after-sales accounts, or operations
• Strong computer proficiency
• Excellent command over MS Office (Excel/Word)
• Experience with Busy Software (preferred)
• Basic to intermediate accounting knowledge (ledgers, receivables, invoicing)
• Strong communication and follow-up skills
• Good problem-solving abilities
• Time management and reporting skills

Qualification:

• Minimum Bachelor’s degree (B.Com / BBA preferred)

Salary & Benefits:

• Salary: Rs. 80,000 – 100,000 (based on experience)
• Annual increment

Job Type: Full-time

Pay: Rs80,000.00 - Rs100,000.00 per month

Work Location: In person