Job description:
Job Summary
The Sr. Claims Officer will play a pivotal role in Claims process, assessing risk, and Handling the full claims process.
Job Responsibilities
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Claim Notification, registration in system and acknowledgment to customer.
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Conduct Survey independently Applying the Policy Terms, Conditions & Deductibles on claim.
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Control the entry and registration of claims inputting concise yet sufficient file documentation and preparing /maintaining claims payment.
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Constantly monitor claims procedure documents as per checklist.
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Provide update based on the information contained in the file.
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Claims documentation requisition, review, and follow-up with customer on missing document (if any) Claims Processing & Settlement.
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Process claims as per the guidelines and follow the claims process – Liaise with finance for any payment queries.
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Maintain a filing tracker for closed claims and follow up with Sultan records for any archive request
Candidate Requirements
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Bachelor degree in Business Administration or any related field
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Excellent analytical skills
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Proficiency in using software, Microsoft Office Suite, and other relevant tools.
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Effective communication and negotiation skills, with the ability to interact confidently with clients and stakeholders.