Application Coordinator/CSR

Job Title: Application Coordinator

Location: Minneapolis, MN or Denver, CO (Hybrid)

Duration: 12 months

Job Description:

We are seeking a detail-oriented and proactive Project Coordinator to support the Distributed Energy Resources (DER) interconnection application process. This role involves coordinating between internal teams and external customers to ensure applications move efficiently through each stage, maintaining accuracy, and providing timely updates and support.

The ideal candidate thrives in both team-oriented and independent work environments, demonstrates excellent organizational and communication skills, and is comfortable managing multiple priorities in a fast-paced setting.

Key Responsibilities

• Facilitate and manage the DER interconnection application process from start to finish.
• Pull and analyze daily reports to track application progress and identify next steps.
• Process applications accurately and within required timeframes.
• Respond to inquiries from customers through the application portal, providing clear and professional communication.
• Collaborate with internal departments to resolve issues and ensure seamless application advancement.
• Maintain organized records and documentation related to application workflows and project deliverables.
• Continuously monitor process efficiency and recommend improvements as needed.

Qualifications

Required:

• Bachelor’s or Associate degree, or a minimum of 2 years of relevant professional experience.
• Proven customer service experience with strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Ability to prioritize multiple tasks effectively and work independently.
• Strong problem-solving skills and a positive, can-do attitude.

Preferred:

• Experience of using Salesforce or similar CRM systems.
• Prior experience managing or supporting an application or workflow process.