Assistant Manager Operations and Customer Service

• Supervise day-to-day park operations to ensure safety, cleanliness, and efficiency.
• Lead and monitor operational teams, including ride operators, and customer service staff.
• Ensure compliance with safety standards, SOPs, and operational checklists.
• Handle guest complaints and feedback with professionalism and a service-first approach.
• Support the Manager Operations in planning, reporting, and staff scheduling.
• Monitor ride performance, maintenance coordination, and crowd control.
• Conduct daily inspections to ensure all attractions are functioning safely.
• Implement operational improvement initiatives to enhance visitor experience.
• Assist in organizing special events and promotions within the park.
• Flexibility to work evenings, weekends, and holidays as required (03 pm to 12 pm).

Job Type: Full-time

Pay: Rs90,000.00 - Rs120,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Oversee and support day-to-day operations: 3 years (Required)
• Monitor staff performance: 3 years (Required)
• Scheduling, training, and supervising operational staff: 3 years (Required)
• guest concerns/complaints promptly:: 3 years (Required)

Work Location: In person