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Key responsibilities include:
Customer Prospecting – Identify and qualify new leads and opportunities.
Account Management – Maintain and grow relationships with existing customers.
Quoting Pricing – Prepare and submit quotations; negotiate pricing and terms.
Order Processing – Ensure accurate order entry, follow-up, and fulfilment.
Technical Support Coordination – Collaborate with FAEs/ PMT to provide product guidance.
Product Demonstrations Samples – Arrange and deliver demos, evaluation kits, or samples.
Sales Forecasting – Update CRM and provide accurate short-term and long-term sales forecasts.
Inventory Allocation Management – Coordinate with supply chain for product availability.
Customer Feedback Collection – Capture and communicate customer requirements and issues.
Sales Reporting – Track sales performance, pipeline, and key metrics.
After-Sales Support – Ensure customer satisfaction, warranty, and service follow-up.
CRM Management – Maintain up-to-date records of customer interactions and sales activities.
Key attributes for success –
Strong Technical Knowledge – Understanding of semiconductor products, applications, and design processes.
Solution Value-Based Selling Approach – Focus on solving customer problems, not just selling parts.
Market Supply Chain Awareness – Awareness of lead times, allocations, and alternative sourcing options.
Data-Driven Digital Selling Skills – Use of CRM, analytics, and digital tools for customer engagement.
Consultative Selling Strategic Thinking – Building long-term relationships through advisory roles.
Excellent Communication Skills – Clear technical and commercial communication; strong presentation ability.
Relationship Management – Building trust and maintaining strong customer connections.
Learning Agility Curiosity – Continuous learning of new technologies and market trends.
Resilience Persistence – Ability to handle long sales cycles and market challenges.
Customer-Centric Mindset – Prioritizing customer satisfaction and long-term partnerships.
Team Collaboration – Working effectively with FAEs, marketing, logistics, and principals.
Negotiation Commercial Acumen – Balancing margins, pricing, and customer value.
Adaptability to Market Changes – Flexibility during supply chain disruptions or technology shifts.
Ethical Transparent Conduct – Integrity in communication, pricing, and commitments.
You will earn brownie points if you are -
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