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Assistant Manager/Dispatcher

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Assist manager in scheduling and dispatching equipment deliveries and pick-ups. Duties include handling incoming calls for service, communicating ETAs to customers, sending drivers work assignments. Communicate daily with drivers, manager and the sales team.

Key Job Responsibilities:

- Taking incoming calls from drivers

- Determine the response needed for all situations

- Review completed work daily for accuracy

- Handle customer concerns regarding delays and deliveries

- Record and maintain records of calls and dispatches

- Assist in rescheduling of dispatches that were not completed

Abilities Needed:

- Organized and dependable, able to handle varied and shifting priorities

- Demonstrate strong attention to detail

- Demonstrate problem solving skills

- Ability to interface with all levels of the organization

- Exercise sound judgment and common sense

- Demonstrate excellent verbal and written communication skills

- Demonstrate basic math computation proficiently

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Dispatching: 5 years (Required)

Work Location: In person

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