Assistant Sales Manager

Key Responsibilities:

• Achieve daily, weekly, and monthly sales targets as per Branch Manager’s guidelines.

• Maintain grooming standards and adhere to SOPs for enquiry management and booking processes.

• Handle enquiries via walk-ins, calls, emails, City PSA, and travel agents.

• Provide complete product and pricing details to customers.

• Build and maintain strong relationships with City PSA and travel agents.

• Ensure timely follow-ups, telesales calls, and closure of bookings.

• Coordinate with the service team for post-sale processes.

• Maintain Daily Sales Reports and enquiry databases for future follow-ups.

• Send regular emails on new offers and ensure customer satisfaction (minimum 95%).

• Comply with company policies, SOPs, and audit requirements.

• Prevent monetary losses through effective cancellation management and timely collections.

• Address customer escalations promptly and identify new revenue opportunities.

• Analyze market trends and competition to adapt strategies.

• Drive sales, ensure high customer satisfaction, and deliver quality service as per organizational standards.

Job Type: Full-time

Work Location: In person