Associate

WNS is hiring for an International Airlines - customer service process.

Time - 11AM-4PM

Date - 20th -21st Nov

Address - WNS, Centaurus Building , 6th floor , Hiranandani Estate , Thane west

OR

WNS , Gate 4 , Plant 11 Vikhroli West

🔹 Role: Customer Support Representative (Email Process)

🔹 Shift: Rotational shifts including night shifts

🔹 Week-offs: 1 rotational week off

🔹 Pick up & Drop facilities provided

Key Responsibilities:

✅ Draft professional emails to resolve customer queries and complaints.

✅ Deliver exceptional customer service while handling sensitive issues.

✅ Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.

Required Skills:

✔️ Excellent written and verbal communication skills.

✔️ Strong email drafting and comprehension abilities.

✔️ Customer-centric approach with problem-solving mindset.

🎯 Graduate candidates with 6+ months of customer service/email support experience are welcome to apply!

Registration is mandatory prior to attending the walk-in interview.

If you're referring to LinkedIn job posting, please click the link - https://smrtr.io/vm6tg

Thanks & Regards,