Associate Director of Sales - Europe & Asia

Associate Director of Sales - Europe & Asia

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

Key Responsibilities

• Sales & Market Strategy
  • Develop and execute market specific sales strategies for Europe and Asia to achieve targeted revenue goals, focusing on high yield segments to drive villas and suites.
  • Identify emerging opportunities, shifting travel trends, and consumer behaviour.
  • Lead annual market planning, forecasting, and revenue growth strategies in collaboration with the Director of Sales & Marketing.
• Account & Partnership Management
  • Manage a portfolio of top performing luxury travel agencies, tour operators and consortia partners across the regions.
  • Strengthen strategic relationships with key decision makers to drive incremental production, repeat business, and brand advocacy.
  • Attend key travel trade shows, roadshows, and dedicated sales missions to represent One&Only The Palm.
  • Oversee contracting and performance reviews with all partners.
• Performance Management
  • Monitor and analyse market performance, competitive landscape, and booking pace to identify risks and opportunities.
  • Collaborate with Revenue Management to optimise business mix, rate strategy, and room category performance.
  • Provide monthly sales reports, insights, and recommendations for continuous improvement.
• Collaboration & Brand Alignment
  • Work closely with Regional Sales Offices and the on property commercial team to ensure cohesive strategies and consistent brand representation.
  • Partner with Marketing to implement targeted campaigns and activations aimed at luxury travellers in Europe and Asia.
• Guest Engagement
  • Host VIP guests, top producers during on property visits to strengthen relationships and secure future business.
  • Ensure the guest experience aligns with One&Only's luxury standards and enhances conversion.

Qualifications & Experience

• Minimum 5-7 years of luxury hospitality sales experience, with a focus on Europe and/or Asia markets.
• Proven track record in driving revenue, managing key accounts, and executing commercial strategies within the ultra luxury sector.
• Strong network across luxury travel agencies, consortia, and high end distribution partners.
• Excellent communication, negotiation, and presentation skills.
• Ability to travel extensively across assigned markets.
• Fluent in English; additional European (German, French, Spanish) languages are an advantage.

Attributes & Competencies

• Strategic thinker with strong analytical and commercial acumen.
• Relationship driven with exceptional interpersonal skills.
• Highly proactive, results oriented, and able to work independently.
• Strong luxury brand alignment, with impeccable professionalism and attention to detail.
• Comfortable managing multiple priorities in a high performance environment.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver amazing experiences and everlasting memories.