We are seeking an Associate Manager, Learning to create modern, brand-aligned learning experiences that empower our Restaurant Team Members. In this role, you'll collaborate with cross-functional teams, identify performance gaps, and develop training solutions that boost confidence and consistency across our restaurants.
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Partner with global markets and cross-functional teams to identify training needs and performance gaps.
- Translate business goals into clear, adult-learning-focused objectives.
- Design mobile-friendly, engaging learning experiences that support busy workflows.
- Create brand-aligned training assets, including eLearning, video, and interactive content.
- Ensure learning aligns with global brand standards for consistent execution.
- Utilize L&D tools for content creation and enhancement.
- Analyze performance data and learner feedback to refine training solutions.
- Recommend innovative, tech-forward approaches, including gamification.
- Build strong, collaborative relationships across Pizza Hut globally.
- Manage multiple projects, maintaining strong communication and organization.
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4+ years of experience as an Instructional or Curriculum Designer, preferably in the restaurant/retail or franchise industry.
- Ability to quickly learn and adopt new authoring tools and technologies.
- Experience in developing blended learning programs and eLearning content.
- Strong communication skills for diverse audiences, both written and verbal.
- Demonstrated organizational, problem-solving, and multitasking abilities.
- Creativity and attention to detail in designing high-impact learning experiences.
- Interest in learning technology, gamification, and innovative instructional methods.
- Advanced degree in adult education or instructional technology is preferred.
- Familiarity with LMS/LCMS platforms is an asset.
- Strong project management experience is advantageous.
Salary Range: $107,800 to $114,030 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.