Associate UX Designer

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an Associate UX Designer with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Associate UX Designer to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

What makes HCA Healthcare Information Technology Group (ITG) unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed many industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to raise the bar, unlock possibilities, and care like family.

The Associate UX Designer specializes in user experience and product design with a human-centered approach to design mobile, digital & web applications that are intuitive, innovative and one’s that people love to use. This role has experience in creating valuable and actionable UX documentation, unparalleled visual design skills, passion for making complex products feel simple and intuitive, and can clearly articulate how a product should work in the digital and physical world.

This role requires close collaboration with cross functional teams while being responsible for facilitating user research, creating information architectures, building sitemaps, creating wireframes and high-fidelity visual designs, creating interactive prototypes, and ensuring design quality before production. At each stage, you will anticipate and advocate for what the user needs and ensure that the final product both meets their goals and is elegant and effective.

We are on a mission to change the face of the healthcare industry through value driven products. These products will create innovation to all users of healthcare across HCA’s nationwide ecosystem. To do this we are building teams that are curious and quick to adapt to new technologies.

Major Responsibilities

• Partner with business stakeholders and peer technologists to create common business and user goals.
• Facilitate and gather key stakeholder feedback of live products and new designs for UX iterations.
• Plan and facilitate user research through observation of and listening to user behaviors via qualitative and quantitative research methodologies (e.g. user interviews, A/B testing, usability testing, surveys, live product analytics and more).
• Document and create user journeys, personas and audience segments.
• Design visual solutions for mobile, digital, and responsive web applications that address user issues in order to enhance both business and user goals.
• Implement human-centered design methodologies and processes that leverage ongoing feedback, user insights and information.
• Create high-quality designs through user flow diagrams, wireframes, visual designs, interactive prototypes, presentations, and other design artifacts.
• Compliance with organizational standards, such as accessibility, design system standards, and identity and branding guidelines.
• Foster a UX-centric culture through teaching, sharing, and coaching others on best practices, UX methodologies, and standardized UX toolsets.
• Ability to present and UX designs to stakeholders in order to garner design feedback, create consensus and collaboration, and foster a culture of human-centered design thinking.
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”
• Performs other duties as assigned.

What qualifications you will need:

• Bachelor's degree in human computer interaction, user experience, product design, graphic design, or associated field Required
• Less than 1 year of experience in user experience or design-related role(s)

(Or equivalent combination of education and/or experience)

Knowledge, Skills, Abilities, Behaviors:

• Empathetic and growth mindset with a willingness to learn new skills, technologies, and methodologies.
• Supporting knowledge of human-centered design and UX best-practices (e.g. user research, usability testing, moderated/unmoderated interviews, etc.)
• Understanding and ability to use relevant design and UX tools and platforms (e.g. Figma, Sketch, Adobe CC, InVision, UserTesting, etc.).
• Supporting thoughtful conversations and stakeholder interactions in a way that drives productive user-centered solutions with UX-thinking at its core.
• Ability and skill in executing one or many of these design practices: UX design, UI design, interaction design, visual design, and product design.
• Ability to influence UX best practices while working closely with cross-functional, multidisciplinary teams
• Supporting mentoring colleagues as they learn and grow in UX discipline and practice.
• Ability to present complex UX information succinctly to various audiences verbally and in writing.
• Excellent problem-solving and analytical skills.
• Ability to work both independently and on a team.
• Ability to sit for long periods of time.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Associate UX Designer opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.