Back Office Executive

Role Summary

We are seeking a dynamic and proactive female candidate for the role of Back Office & Customer Support Executive at Woodoxy, a luxury epoxy wood furniture showroom. The candidate will be responsible for handling customer queries, supporting sales operations, and representing Woodoxy at various locations including architect and interior designer offices, showrooms, cafes, and hotels. This is a multi-tasking role ideal for freshers who are eager to learn and grow in a creative and fast-paced environment.

Key Responsibilities

• Manage customer enquiries through phone, WhatsApp, email, and social media regarding Woodoxy products, pricing, and delivery timelines.​
• Maintain accurate records of customer interactions, quotations, and order details in digital formats.
• Coordinate with the sales and production teams to ensure smooth order processing and timely updates to customers.
• Visit architect and interior designer offices, showrooms, cafes, and hotels to promote Woodoxy products and gather feedback.​
• Prepare basic quotations, invoices, and order confirmations using standard templates.
• Support showroom operations, including greeting visitors, managing calls, and assisting with daily administrative tasks.
• Collect customer feedback and help improve service quality.
• Handle multiple tasks efficiently, including digital documentation, follow-ups, and on-site visits.

Requirements

• Female candidate preferred.
• Fresher candidates with a positive attitude and willingness to learn are welcome.
• Basic computer skills (Excel/Google Sheets, email, WhatsApp Web).
• Good communication skills in Hindi and basic English.
• Willingness to travel for client meetings and showroom visits.
• Ability to multitask and adapt to a fast-paced environment.

Work Details

• Location: Woodoxy Showroom, Noida.
• Job Type: Full-time, on-site.
• Working Days: Monday to Saturday.
• Timings: 10:00 AM to 7:00 PM.
• Salary: Competitive, based on industry standards with performance incentives.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,259.73 - ₹28,432.18 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person