Bakery Manager

Overview

We are seeking an experienced Bakery Manager / Operations Manager to oversee the daily operations of our bakery. The ideal candidate will ensure high-quality production, manage staff efficiently, maintain hygiene and safety standards, and deliver excellent customer service. This role combines operational oversight, team management, and strategic planning to drive bakery success.

Key Responsibilities

• Supervise and manage the bakery team, including bakers, helpers, and counter staff.
• Plan and schedule daily production to meet customer demand and maintain product quality.
• Monitor inventory levels of raw materials and finished products; coordinate with suppliers.
• Ensure adherence to food safety, hygiene, and workplace safety standards.
• Maintain bakery equipment and ensure timely maintenance or repairs.
• Handle customer feedback, complaints, and special orders professionally.
• Track sales, expenses, and overall bakery performance; assist in budgeting.
• Develop and implement processes to improve efficiency and reduce waste.
• Assist in hiring, training, and evaluating bakery staff.
• Support marketing initiatives and product promotions to drive sales.
• Prepare reports for senior management on production, sales, and operational metrics.
  
  

Required Skills & Qualifications

• Proven experience in bakery management, production, or operations (3+ years preferred).
• Strong leadership and team management skills.
• Excellent understanding of baking processes and product quality control.
• Knowledge of food safety, sanitation, and workplace regulations.
• Strong organizational, planning, and multitasking abilities.
• Ability to analyze sales data, monitor performance, and implement improvements.
• Excellent communication and interpersonal skills.
• Problem-solving mindset and ability to work under pressure.
• Proficiency with basic office software and POS systems.
  
  

Preferred Experience

• Experience in artisanal, commercial, or large-scale bakery operations.
• Familiarity with bakery equipment and maintenance.
• Experience in inventory management and cost control.
• Knowledge of customer service and marketing within the food industry.
  
  

Work Environment

• Fast-paced bakery setting with early morning and variable shifts.
• Hands-on involvement in production, quality checks, and team supervision.
• Standing for long periods; exposure to heat and bakery machinery.